Sr. Manager Relationship Sales

DHL Express; Karachi Division; Sur place; PKR 3 000 000 - 6 000 000; Plein temps

Avantages offerts par ce poste

Strong career support in an国际环境

Great culture and colleagues.

Opportunity to lead one of the largest

Continuous learning and leadership发展机会

Multifarious benefit program

Résumé du poste

DHL Express Pakistan invites a seasoned senior leader to steer Relationship Sales, driving sustainable revenue growth, customer retention and portfolio expansion across Pakistan. You will build a high‑performing sales organization, coach Area Sales Managers and collaborate with Customer Service, Operations and Finance to deliver exceptional customer experiences.

Leading with data-driven decision making, you will engage CEOs and senior decision-makers, execute national sales strategy and ensure

Qualifications

• Bachelor's degree in a relevant field; MBA preferred.
• 10+ years of B2B sales and commercial leadership across logistics, transport, supply chain, tech, FMCG, banking or similar industries.
• Minimum 5 years leading large sales teams with multiple layers of management.
• Proven revenue growth through customer acquisition, retention and portfolio expansion.
• Ability to engage CEOs and senior decision-makers in medium/large organizations.
• Strong coaching and development of commercial teams.
• Strong commercial and financial acumen with forecasting and planning experience.
• Excellent communication, negotiation and stakeholder management.
• Analytical and data-driven problem solving.
• Ability to perform in a fast-paced, target-driven environment.

Responsabilités

• Lead Relationship Sales to drive revenue growth, customer retention and portfolio expansion.
• Develop and execute the national Relationship Sales strategy to meet revenue targets.
• Lead and develop a high-performing sales organization with coaching and succession planning.
• Manage Area Sales Managers and teams for effective customer acquisition and retention.
• Build relationships with CEOs, business owners and senior decision-makers.
• Drive high-value customer acquisition and cross-sell initiatives.
• Identify opportunities to increase share-of-wallet and long-term customer value.
• Ensure disciplined governance with pipeline management and forecasting.
• Collaborate with Customer Service, Operations and Finance to deliver excellent service.
• Lead data-driven decision making and performance management for the sales organization.

Connaissances

Leadership

Strategic sales

B2B sales

People management

Negotiation

Stakeholder management

Data-driven decision making

Forecasting & planning

Communication skills

Cross-functional collaboration

Formation

Bachelor's degree

MBA or equivalent postgraduate qualification

Description du poste

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

• Lead the Relationship Sales business for DHL Express Pakistan, delivering sustainable revenue growth, customer retention, portfolio expansion and market share gains.
• Develop and execute the national Relationship Sales strategy to achieve country revenue, shipment and profitability targets.
• Lead and develop a high-performing sales organization through effective coaching, performance management, succession planning and capability development.
• Manage Area Sales Managers and their teams, ensuring strong execution of customer acquisition, retention and penetration strategies across assigned territories and customer segments.
• Build and maintain strong relationships with CEOs, business owners, Managing Directors and senior decision-makers within key customer organizations.
• Drive the acquisition of high-value customers and competitor accounts through structured sales management and targeted business development initiatives.
• Identify opportunities to increase customer penetration, share-of-wallet and long-term customer value across the existing customer portfolio.
• Monitor market trends, competitive activities and customer behaviour to identify growth opportunities and proactively address business risks.
• Ensure disciplined execution of DHL's Global Sales Process through effective pipeline management, forecasting, opportunity management and sales planning.
• Drive sales productivity and performance through data-driven decision making, territory optimization and focused commercial execution.
• Collaborate closely with Customer Service, Operations, Finance and other support functions to deliver an exceptional customer experience.
• Ensure strong commercial governance through regular business reviews, forecast accuracy, sales reporting and performance management.
• Build a culture of accountability, customer focus and commercial excellence across the Relationship Sales organization.

YOUR PROFILE

• Bachelor's degree required. MBA or equivalent postgraduate qualification preferred.
• 10+ years of B2B sales and commercial leadership experience within logistics, transportation, supply chain, technology, FMCG, banking or other solution-based industries.
• Minimum 5 years of experience leading large sales teams through multiple layers of management.
• Proven track record of delivering revenue growth through customer acquisition, customer retention and portfolio expansion.
• Demonstrated ability to engage and influence CEOs, business owners and senior decision-makers within medium and large organizations.
• Strong experience in leading, coaching and developing high-performing commercial teams.
• Strong commercial and financial acumen with experience managing sales performance, forecasts and business plans.
• Excellent communication, negotiation and stakeholder management skills.
• Strong analytical and problem-solving capabilities with a data-driven approach to decision-making.
• Ability to lead teams and drive performance within a fast-paced, target-driven commercial environment.

OUR OFFER

• Strong career support in an international environment.
• Great culture and colleagues.
• Opportunity to lead one of the largest sales organizations within DHL Express Pakistan.
• Continuous learning and leadership development opportunities.
• Multifarious benefit program.