Specialist Email Administration

Descon Engineering Limited; Lahore; On-site; PKR 1,200,000 - 2,100,000; Full time

Job summary

Descon Engineering Limited is seeking a Microsoft 365 Administrator to manage day-to-day administration, governance, and security of the Microsoft 365 environment from the Lahore office. You will handle user lifecycle, licensing, reporting, and compliance tasks while ensuring service availability.

The role requires hands-on experience with Exchange Online, Entra ID, Purview, Teams, SharePoint Online, and PowerShell scripting, along with strong Excel documentation and cross-team collaboration

Qualifications

• Bachelor's degree in IT, CS, or related field.
• Minimum 2+ years of Microsoft 365 Administration experience in a large enterprise environment.
• Microsoft certifications will be considered an added advantage.

Responsibilities

• Onboard, offboard users, license management and access reviews.
• Administer licenses and maintain license inventory.
• Provide high-level administration for Entra ID, Exchange Online, Teams, Purview, Security, Power Platform, SharePoint Online.
• Assist with authentication, MFA enrollment, password resets.
• Manage mailboxes, shared mailboxes and email flow.
• Develop PowerShell scripts to automate tasks.
• Prepare technical documentation and management reports.
• Monitor service health and security alerts; escalate as needed.
• Coordinate with internal teams, vendors, and Microsoft support.

Skills

M365 Administration

Exchange Online

Entra ID

Purview

Power Platform

Teams Administration

SharePoint Online

License Management

PowerShell

Reporting

Communication

Education

Bachelor's Degree in IT

Tools

Azure AD

Job description

Position Summary

Responsible for the day-to-day administration, support, security, and governance of the Microsoft 365 environment. The role manages user lifecycle activities, licensing, creation, modification, closure, becakup, reporting, compliance-related tasks, and provides high-level administration across Microsoft 365 services while ensuring service availability, security, and operational efficiency.

Key Responsibilities

• Manage user onboarding, modifications, and offboarding including account creation, deletion, disabling, and access reviews.


• Administer and track Microsoft 365 licenses, ensuring optimal utilization and maintaining license inventory records.


• Perform high-level administration and support for Microsoft Entra ID (Identity),Exchange Online, Microsoft Teams, Microsoft Purview, Microsoft 365 Security, Power Platform, SharePoint Online (site permissions, access management, and basic administration)


• Support user authentication, password resets, MFA enrollment, and identity-related troubleshooting.


• Manage mailboxes, shared mailboxes, distribution groups, mailbox permissions, and email flow troubleshooting.


• Assist with Microsoft Teams administration, policies, user management, and collaboration support.


• Conduct eDiscovery and Content Search activities through Microsoft Purview.


• Download and archive departed user mailbox data (PST) as per approved requests and retention requirements.


• Maintain accurate records of user onboarding/offboarding, license allocation, PST exports, and compliance activities in Excel.


• Generate periodic reports related to users, licenses, security, mailbox usage, and administrative activities.


• Monitor Microsoft 365 service health, security alerts, and audit logs; escalate issues when required.


• Support implementation and maintenance of security controls, governance, and compliance requirements.


• Develop and maintain PowerShell scripts to automate routine administrative and reporting tasks.


• Prepare technical documentation, operational procedures, and management reports.


• Coordinate with internal teams, vendors, and Microsoft support for issue resolution.


• Resource management addition deletion.

Required Skills

• Hands on experience with Microsoft 365 Administration, Exchange Online, Microsoft Teams, Entra ID, Microsoft Purview, and Microsoft 365 Security.


• Basic to intermediate knowledge of SharePoint Online administration.


• Experience with Microsoft 365 plans, user and license management.


• Knowledge of eDiscovery, Content Search, and PST export processes.


• Strong reporting, documentation, and Excel record-keeping skills.


• PowerShell scripting and automation experience.


• Good troubleshooting, communication, and organizational skills.

Division & Location

Descon Engineering Limited – IT Department - Corporate

Eligibility Criteria

• Education: Bachelor's Degree in IT, Computer Science, or related discipline.


• Experience: Minimum 2+ years of Microsoft 365 Administration experience in a large enterprise environment. Microsoft certifications will be considered an added advantage.