Solar Inverter Technical Support Engineer

Solis; Lahore; On-site; PKR 480,000 - 960,000; Full time

Job summary

Solis in Lahore seeks a technically adept professional to provide online telephonic support for customers in Pakistan. You will handle technical queries related to solar inverters and power electronics, with updates logged in Freshdesk or recommended systems.

The role requires strong English communication and training colleagues and customers as needed. Ideal candidates will have BE/B-Tech/Diploma in Electrical/Electronics/Telecommunications and experience in solar string inverters, with

Qualifications

• Knowledge of power electronics and solar inverter fundamentals.
• BE/B-Tech/Diploma in Electrical/Electronics/Telecommunications.
• Excellent professional English communication (spoken and written).

Responsibilities

• Provide online telephonic support for Pakistan market customers' technical queries.
• Provide timely updates on customer complaints via Freshdesk or other advised systems.
• Communicate professionally in English with knowledge of solar inverters and power electronics.
• Conduct periodic product training for customers and in-house engineers.

Skills

Power electronics

Solar inverters

PV module fundamentals

Professional English communication

Customer support

Education

BE/B-Tech/Diploma in Electrical/Electronics/Telecommunications

Tools

Freshdesk

Job description

Solis in Lahore seeks a technically adept professional to provide online telephonic support for customers in Pakistan. You will handle technical queries related to solar inverters and power electronics, with updates logged in Freshdesk or recommended systems.

The role requires strong English communication and training colleagues and customers as needed. Ideal candidates will have BE/B-Tech/Diploma in Electrical/Electronics/Telecommunications and experience in solar string inverters, with