Site Services Specialist

Mondelez International; Hub; On-site; PKR 1,004,000 - 1,674,000; Full time

Job summary

Mondelez International in Pakistan’s Hub is seeking an Administrative Assistant to act as the center of support, handling budgets, expenses, ordering supplies, and fielding calls and emails.

You will coordinate travel, events, and meetings, maintain records, prepare reports, and ensure filing aligns with policy. The role emphasizes customer service, attention to detail, teamwork, and proactive communication in a fast-paced environment.

Qualifications

• Administrative and support experience.
• Strong customer service orientation.
• Excellent written and verbal communication.
• Proficiency in MS Office (Excel, Word, PowerPoint).

Responsibilities

• Provide administrative support and coordinate activities with stakeholders.
• Manage budgets, expenses and purchasing processes.
• Answer calls and emails promptly and professionally.
• Maintain archiving and filing in line with policy.
• Complete and update reports and maintain systems and data.
• Undertake additional projects and tasks as requested.

Skills

Administration

Customer service

Communication skills

Office software

Tools

Excel

Word

PowerPoint

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible.

You will act as the center of control and people rely on your support and skill to keep things running smoothly as you take care of budgets, expenses, ordering supplies, answering calls and emails.

How you will contribute

You will:

• Provide administrative support executing activities and build an effective relationships with those you support
• Perform duties as needed related to budget, expenses and purchasing processes
• Answer calls and emails, responding to queries and requests appropriately
• Manage archiving and filing in line with statutory requirements and company policy
• Complete and update reports and maintain systems and data
• Undertake additional projects and tasks as requested
• Coordinate all logistics for travel, events, meetings, training, etc. where required

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Administration and support roles
• Highly developed customer service orientation
• Excellent written and verbal communication skills
• Office (Excel, Word, PowerPoint)
• Attention to detail combined with proactive attitude, very good communication and interpersonal skills
• Excellent teamwork and able to anticipate needs and respond accordingly

More about this role

Transport Department

Coordination and oversight of 3P transport operations, including vendor and fleet management.

• Monitoring of transport availability, deployment, and operational efficiency.
• Coordination of employee transportation requirements, including shift movements and special transport arrangements.
• Follow-up on vehicle maintenance, repairs, and operational readiness.
• Verification and coordination of transport-related invoices and supporting documentation.
• Coordination during road closures, operational disruptions, and other transport-related challenges.
• Ensuring compliance with company transport policies, safety requirements, and operational standards.

Scrap Department

Coordination and oversight of scrap handling, segregation, and disposal activities.

• Maintaining accurate records of scrap generation, movement, and disposal.
• Coordination with relevant departments and approved scrap vendors.
• Ensuring compliance with company procedures for scrap management, documentation, and disposal.
• Monitoring scrap yard operations, housekeeping, and security controls.
• Supporting scrap reconciliation, reporting, and audit requirements.
• Ensuring transparency and operational efficiency throughout the scrap management process.

Security Department

Supporting day-to-day security operations and coordination with 3P security service providers.

• Monitoring security manpower deployment, attendance, and operational performance.
• Supporting implementation of site security procedures, access control, and security protocols.
• Coordination of security arrangements for plant operations, visitors, contractors, and special events.
• Supporting security incident reporting, investigations, and corrective action follow-up.
• Monitoring compliance with company security standards and applicable requirements.
• Supporting security audits, risk assessments, and continuous improvement initiatives.

Government Relations

Coordination with relevant government departments and regulatory authorities for plant-related matters.

• Specific responsibility for coordination with LIEDA / Industry related authorities and follow-up on applicable regulatory requirements.
• Coordination and follow-up for government NOCs, approvals, and renewals required for plant operations.
• Facilitating timely communication and coordination with government stakeholders.
• Supporting compliance with applicable government regulations and company requirements.
• Escalating pending approvals, regulatory issues, and matters requiring management attention.

No Relocation support available

Business Unit Summary

Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type Regular Administration Support Administration Services At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity!