Shopify Assistant And Accounts Support

Tiny Tikes; Lahore; On-site; PKR 446,000 - 725,000; Full time

Job summary

Tiny Tikes is seeking a Shopify Assistant and Accounts Support to help manage online retail operations from their Lahore base. You will handle Shopify product catalogs, orders, inventory, and basic accounting activities while coordinating with retail and operations teams to ensure data accuracy and timely customer service.

Experience with Shopify, Excel/Sheets, and attention to detail is essential. This role involves daily data entry, reconciliation tasks, and collaboration with warehouses and

Qualifications

• Hands-on familiarity with Shopify administration, product catalog updates, order processing, and inventory control.
• Basic bookkeeping skills, including sales recording, expense tracking, invoice checking, and payment reconciliation.
• Strong working knowledge of Microsoft Excel or Google Sheets, including sorting, filters, formulas, and organized data entry.
• Careful attention to detail when handling prices, stock quantities, customer information, and financial records.
• Ability to monitor multiple orders and tasks, meet deadlines, and follow documented processes.

Responsibilities

• Manage product listings, pricing, descriptions, images, stock availability, and order status in Shopify.
• Process and monitor customer orders, returns, refunds, and shipment coordination.
• Respond to routine customer queries through approved business channels and escalated complex issues.
• Maintain sales, expense, payment, and reconciliation records using spreadsheets or accounting software.
• Verify invoices, receipts, cash-on-delivery records, and payment entries for accuracy.
• Prepare routine reports covering orders, sales, inventory discrepancies, and outstanding transactions.
• Coordinate with warehouse, delivery, and purchasing teams to resolve operational issues.
• Protect customer and company information while following established retail procedures.

Skills

Shopify administration

Product catalog updates

Order processing

Inventory control

Excel / Google Sheets

Data entry

Attention to detail

Customer service

Tools

Microsoft Excel

Google Sheets

Job description

Job Description

Tiny Tikes is seeking a Shopify Assistant and Accounts Support professional to help manage online retail operations while maintaining accurate financial and order records. Based in Lahore, this role supports day-to-day e-commerce administration, customer order coordination, inventory updates, and basic accounting activities.

The successful candidate will work closely with the retail and operations teams to ensure Shopify information is current, transactions are properly recorded, and customers receive timely support.

• Manage product listings, pricing, descriptions, images, stock availability, and order status in Shopify.
• Process and monitor customer orders, returns, refunds, and shipment coordination.
• Respond to routine customer queries through approved business channels and escalatated complex issues.
• Maintain sales, expense, payment, and reconciliation records using spreadsheets or accounting software.
• Verify invoices, receipts, cash-on-delivery records, and payment entries for accuracy.
• Prepare routine reports covering orders, sales, inventory discrepancies, and outstanding transactions.
• Coordinate with warehouse, delivery, and purchasing teams to resolve operational issues.
• Protect customer and company information while following established retail procedures.

Job Specification

• Hands-on familiarity with Shopify administration, product catalog updates, order processing, and inventory control.
• Basic bookkeeping skills, including sales recording, expense tracking, invoice checking, and payment reconciliation.
• Strong working knowledge of Microsoft Excel or Google Sheets, including sorting, filters, formulas, and organized data entry.
• Careful attention to detail when handling prices, stock quantities, customer information, and financial records.
• Ability to monitor multiple orders and tasks, meet deadlines, and follow documented processes.
• Clear written communication and professional customer-service judgment.
• Ability to identify discrepancies and coordinate practical resolutions with internal teams and delivery partners.
• Comfort working with e-commerce dashboards, spreadsheets, and routine business reports.