ServiceNow Developer - SPM/PPM (Certified, Remote)
Remote
Full-time
3–5 Years
PKR 250,000 - 500,000 / month
Job Description
The work is to roll out ServiceNow Strategic Portfolio Management (SPM) in phases, starting fast and adding more over time. The first phase covers Demand Management, Portfolio & Project Management, Resource Management and Timesheets. It also includes moving existing data out of SharePoint and Meisterplan into ServiceNow.
What you’ll do
- Configure and implement ServiceNow SPM modules: Demand Management, Project Portfolio Management (PPM), Resource Management and Time Sheets
- Run workshops with business stakeholders to gather requirements and turn them into ServiceNow configuration
- Design demand intake, approval workflows, portfolio and project structures, and resource planning
- Plan and carry out data migration from SharePoint lists and third-party PPM tools (e.g. Meisterplan) using Import Sets, Transform Maps and IntegrationHub
- Build dashboards and reports for portfolio, capacity and project health
- Use out-of-the-box functionality first. Customize only where justified, following ServiceNow best practices
- Support UAT, training, go-live, documentation and hypercare
Must-have
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM), or the older CIS-PPM certification
- 3+ years of hands‑on ServiceNow experience, including at least one SPM/PPM implementation you delivered end to end
- Strong knowledge of Demand, Project, Portfolio and Resource Management in ServiceNow
- Experience with Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs and Script Includes (JavaScript)
- Data migration experience with Import Sets and Transform Maps
- Excellent spoken and written English. You’ll present directly to North American clients
Nice to have
- Certified Application Developer (CAD) or other CIS certifications (ITSM, etc.)
- Experience with Agile Development 2.0 / Scaled Agile in ServiceNow
- Past work with government or public‑sector clients
- Hands‑on experience with Meisterplan, MS Project or SharePoint
- Experience on the latest ServiceNow releases (Yokohama, Zurich or later)