ServiceNow Developer

Ccript Agency; Islamabad; On-site; PKR 1,000,000 - 1,500,000; Full time

Job summary

Ccript Agency in Islamabad is seeking a ServiceNow Developer for a full-time on-site role. You will design, develop, and configure ServiceNow applications and integrations to support business workflows and automation.

Collaborate with cross-functional teams, gather requirements, translate them into technical solutions, and ensure quality delivery with security standards. Maintain documentation and support releases to improve platform performance.

Qualifications

• Solid foundation in CS and software engineering principles.
• Hands-on back-end web development experience.
• Proficiency in JavaScript and ServiceNow scripting.
• Familiarity with ITIL processes is beneficial.
• Ability to analyze requirements to design scalable solutions.
• Experience configuring or administering ITSM/ITOM tools.
• Strong problem-solving and teamwork in fast-paced environments.
• Degree in CS or related field.
• Secure coding practices and documentation skills.
• Good written and verbal communication.

Responsibilities

• Design, develop, and configure ServiceNow modules.
• Integrate with external systems via APIs.
• Troubleshoot issues and optimize performance.
• Collaborate with cross-functional teams to gather requirements.
• Maintain documentation and support releases.
• Ensure security standards and best practices are followed.

Skills

ServiceNow development

JavaScript

APIs & Integrations

OOP concepts

ITIL familiarity

Secure coding practices

Analytical thinking

Communication

Education

Bachelor's degree in Computer Science / Software Engineering

Tools

ServiceNow Platform

Job description

Role Description

The ServiceNow Developer is a full-time, on-site role based in Islamabad. This role is responsible for designing, developing, and configuring ServiceNow applications and integrations to support business workflows and automation. Day-to-day tasks include implementing new modules, customizing existing functionality, troubleshooting issues, and optimizing performance across the ServiceNow platform. The developer collaborates with cross-functional teams to gather requirements, translate them into technical solutions, and ensure high-quality delivery aligned with best practices and security standards. The role also involves maintaining documentation, supporting releases, and continuously improving the platform to enhance user experience and operational efficiency.

Qualifications

• Strong foundation in Computer Science, including data structures, algorithms, and software engineering principles.
• Hands-on experience in Back-End Web Development, with exposure to APIs, integrations, and server-side architectures.
• Proficiency in Software Development and Programming, preferably with languages commonly used in ServiceNow (such as JavaScript).
• Solid understanding and practical application of Object-Oriented Programming (OOP) concepts.
• Experience developing, configuring, or administering the ServiceNow platform or similar ITSM/ITOM tools.
• Ability to analyze requirements, design scalable solutions, and write clean, maintainable code.
• Strong problem-solving skills and attention to detail, with the ability to work collaboratively in a fast-paced environment.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
• Familiarity with ITIL processes, agile methodologies, and secure coding practices is beneficial.
• Effective communication skills and the ability to document technical solutions and processes clearly.