Senior Upseller - Design

Experts Communication; Karachi Division; On-site; PKR 2,790,000 - 3,906,000; Full time

Benefits offered by this job

Competitive Salary + Uncapped Commi­s​

Attendance Allowance

Company-Maintained Vehicle

Performance-Based Rewards

Ongoing Professional Development

Quarterly Rewards

Monthly Team Dinners

Annual Picnic

Health Insurance Coverage

Job summary

Experts Communication in Karachi invites a Senior Upseller to own upselling strategies, strengthen client relationships, and drive revenue growth in web and design services. Night shift is required (7:00 PM–4:00 AM).

You will identify high‑value opportunities, lead negotiations, mentor junior sales staff, and coordinate with design and development teams to deliver outstanding client outcomes, consistently hitting monthly targets.

Qualifications

• 3+ years of proven sales upselling or account management experience.
• Experience in web, design, digital, software services preferred.
• Proven track record of achieving high-value sales targets.
• Excellent communication, negotiation, presentation, and closing skills.
• Strong client relationship and account management abilities.
• Leadership mindset; able to mentor junior sales professionals.

Responsibilities

• Strategic Upselling: Identify and capitalize on high-value upselling and cross-selling opportunities with existing and potential clients.
• Revenue Growth: Drive monthly sales of 10K-15K through effective sales strategies and client engagement.
• Client Relationship Management: Build and maintain strong, long-term client relationships to maximize retention and repeat business.
• Sales Leadership: Take ownership of the upselling process and support junior sales team members with effective strategies and best practices.
• Negotiation & Closing: Lead high-value negotiations and confidently close deals while maximizing business value.
• Client Needs Analysis: Understand client requirements and recommend suitable web, design, development, and digital solutions.
• Market Knowledge: Stay updated on web, design, and digital industry trends to communicate solutions and value effectively.
• Performance Reporting: Maintain accurate records of sales activities, client interactions, pipeline, and revenue performance.
• Cross-functional Collaboration: Coordinate with design and development teams to ensure smooth service delivery and client satisfaction.
• Target Achievement: Consistently meet or exceed assigned monthly revenue targets.

Skills

Upselling

Negotiation

Client Relationship Management

Sales Leadership

Closing

Market Knowledge

Performance Reporting

Cross-functional Collaboration

Target Achievement

Communication

Education

O/A Levels background

Job description

Are you an experienced sales professional who can turn client relationships into high-value opportunities? We are looking for a Senior Upseller to take ownership of upselling strategies, strengthen client relationships, and drive revenue growth in the web and design industry. This role is ideal for a confident sales professional with a proven track record in upselling, negotiation, client retention, and achieving ambitious sales targets.

Shift Timings: Night Shift (7:00 PM - 4:00 AM)

Salary Range: PKR 250,000 - 350,000 + Uncapped Commission + Attendance AllowanceVehicle: Company-maintained car (Depending upon target achievement; T&Cs apply)

Key Responsibilities

• Strategic Upselling: Identify and capitalize on high-value upselling and cross-selling opportunities with existing and potential clients.
• Revenue Growth: Drive monthly sales of $10K-15K through effective sales strategies and client engagement.
• Client Relationship Management: Build and maintain strong, long-term client relationships to maximize retention and repeat business.
• Sales Leadership: Take ownership of the upselling process and support junior sales team members with effective strategies and best practices.
• Negotiation & Closing: Lead high-value negotiations and confidently close deals while maximizing business value.
• Client Needs Analysis: Understand client requirements and recommend suitable web, design, development, and digital solutions.
• Market Knowledge: Stay updated on web, design, and digital industry trends to communicate solutions and value effectively.
• Performance Reporting: Maintain accurate records of sales activities, client interactions, pipeline, and revenue performance.
• Cross-functional Collaboration: Coordinate with design and development teams to ensure smooth service delivery and client satisfaction.
• Target Achievement: Consistently meet or exceed assigned monthly revenue targets.

Qualifications

• O/A Levels background preferred
• 3+ years of proven experience in sales, upselling, or account management
• Experience in web, design, digital, software, or related services is highly preferred
• Proven track record of achieving high-value sales targets
• Excellent communication, negotiation, presentation, and closing skills
• Strong client relationship and account management abilities
• Ability to identify opportunities and convert them into revenue
• Strong understanding of web design and development concepts
• Confident, target-driven, and self-motivated personality
• Ability to handle senior-level clients and complex negotiations
• Leadership mindset with the ability to support and mentor junior sales professionals

What We Offer

• Competitive Salary + Uncapped Commission
• Attendance Allowance* Company-Maintained Vehicle based on target achievement
• Performance-Based Rewards
• Ongoing Professional Development
• Quarterly Rewards
• Monthly Team Dinners
• Annual Picnic
• Health Insurance Coverage