Senior Collections & NPL Recovery Manager

HBL People; Pakistan; On-site; PKR 2,400,000 - 4,200,000; Full time

Job summary

HBL People is seeking an experienced professional for a senior collections role in Pakistan. The position focuses on reducing non-performing loans and improving repayment performance across regions, while maintaining rigorous MIS oversight.

Responsibilities include performance evaluation, cross‑functional collaboration with risk teams, and driving portfolio yield through disciplined delinquents and timely collections.

Qualifications

• Bachelor's degree in Commerce or Economics or equivalent.
• Minimum 7 years of experience in collections and recoveries/remedial management.

Responsibilities

• Monitor regional performance and confer with RGMs on delinquency and NPL slippage.
• Ensure circulation, monitoring and review of MIS at product, bucket and country levels.
• Improve portfolio yield by promoting quick repayment behavior among customers.
• Coordinate with Risk, CAD and other departments for effective delivery.

Skills

Delinquency management

Portfolio performance

People management

Risk communication

Education

Bachelor's degree in Commerce/Economics

Tools

MIS software

Job description

HBL People is seeking an experienced professional for a senior collections role in Pakistan. The position focuses on reducing non-performing loans and improving repayment performance across regions, while maintaining rigorous MIS oversight.

Responsibilities include performance evaluation, cross‑functional collaboration with risk teams, and driving portfolio yield through disciplined delinquents and timely collections.