Senior Cloud Operations Engineer - Multi-Cloud & IaC Expert

Contour Software Pvt Ltd

Karachi Division

On-site

PKR 1,800,000 - 3,000,000

Full time

8 days ago

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Benefits offered by this job

Market-leading salary

Medical coverage

Parents medical coverage

Provident fund

Performance bonuses

Internet subsidy

Conveyance allowance

Profit sharing

Life benefit

Child care facility

Lunch provided

Development budget

On-site recreation area

Training opportunities

Friendly work environment

Leave encashment

Job summary

Contour Software Pvt Ltd is seeking an experienced Cloud Operations Engineer to support its production cloud applications and optimize cloud infrastructure for reliability, scalability and performance. You will design, implement, and manage customer‑facing cloud environments and collaborate with cross‑functional teams to automate operations and improve architecture.

The role requires a Bachelor’s or Master’s in CS/IT and 3–4 years of cloud operations experience with multi‑cloud platforms

Qualifications

- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- 3-4 years of experience in cloud operations, cloud engineering, DevOps, or a similar role, with a focus on managing high availability production cloud environments.
- Proven experience with multi‑cloud environments, particularly AWS, Azure, or Google Cloud Platform.
- High degree of self‑motivation and initiative; ability to perform independently with minimal supervision.
- Expertise in cloud infrastructure management and automation tools (eg. Terraform, CloudFormation, Ansible).
- Strong knowledge of containerization and orchestration technologies (eg. Docker, Kubernetes).
- Experience with CI/CD pipelines and related tools (eg. AzureDevOps, Jenkins, GitLab CI).
- Proficiency in scripting and programming languages such as Python, Bash, or PowerShell. Knowledge of monitoring and logging tools(eg. New Relic, Azure Monitoring, AWS Cloud Watch).
- Strong problem‑solving skills with the ability to troubleshoot complex cloud infrastructure issues independently.
- Excellent communication skills, capable of conveying technical concepts and issue reports to both technical and non‑technical audiences.
- Strong customer service orientation and the ability to support internal and external customers effectively.

Responsibilities

-Monitor client‑facing environments and promptly upscale any performance, security, or availability issues to the proper internal resources.
-Design and manage highly available, scalable, and secure cloud infrastructure across multi‑cloud environments (eg. AWS, Azure, GCP).
-Design and implement cloud‑based solutions that align with best practices for performance, security, including identity and access management (IAM) and cost‑efficiency.
-Manage cloud resources, including virtual machines, containers, databases, networking, and storage, ensuring optimal performance and reliability.
-Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, or Ansible to automate the provisioning and management of cloud resources.
-Implement and manage CI/CD pipelines to streamline the deployment process, ensuring fast and reliable application releases.
-Automate routine operational tasks, such as monitoring, scaling, and backups, to improve efficiency and reduce manual intervention.
-Set up comprehensive monitoring, logging, and alerting systems to proactively identify and resolve potential issues before they impact users. -Manage incident response efforts, including root cause analysis and remediation, to minimize downtime and ensure a stable environment.
-Continuously optimize cloud infrastructure for cost‑effectiveness and performance, identifying and eliminating bottlenecks.
-Ensure the cloud environment complies with industry standards and regulations (eg. ISO 27001, SOC 2, GDPR) through the implementation of security controls and audits.
-Stay up to date with the latest cloud technologies and trends and evaluate their applicability to our environment.
-Provide 24/7 support for cloud applications, ensuring high availability and performance.
-Document support processes and maintain a knowledge base for common issues and solutions.