Senior Business Analyst - Govt Digital Transformation

Ciklum; Pakistan; On-site; PKR 2,160,000 - 2,880,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Life insurance

Gym membership

Internet and mobile allowances

provident fund

Job summary

Ciklum, a global product engineering company, seeks a Senior Business Analyst to join the team full-time in Pakistan. You will work with cross-functional teams on a nationwide government platform modernization using web portals, mobile apps, CRM, predictive analytics, and AI to improve services for officials and citizens.

You will document requirements, manage lifecycles, and collaborate with product owners and technology leads to prioritize backlogs and ensure delivery across agile teams.

Qualifications

• Excellent English, written and verbal, with ability to present to senior stakeholders.
• 3+ years IT experience with international clients.
• SDLC understanding with agile experience.

Responsibilities

• Analyze capability gaps within the customer organization and propose strategic improvements.
• Identify core business needs and stakeholder impact.
• Collaborate with stakeholders to align solutions.
• Manage requirements communication and stakeholder preferences.
• Facilitate workshops and drive consensus.
• Govern scope and manage changes and requirements issues.
• Prioritize requirements including non-functional aspects.
• Mentor other analysts upon request.
• Organize knowledge-sharing and contribute to the knowledge base.
• Partner with Product Managers on strategy to ensure long-term value.
• Evaluate and optimize BA processes for continuous improvement.
• Establish and maintain requirements lifecycle processes.
• Oversee solution implementation and conduct acceptance testing.
• Champion customer satisfaction with continuous feedback.

Skills

Advanced English

Domain experience

SDLC knowledge

BA processes

Requirements lifecycle

UML/BPMN

Product strategy

JIRA

Confluence

APIs & microservices

Data modeling

Databases (R/NoSQL)

Synchronous/asynchronous

Tools

JIRA

Confluence

Job description

Ciklum, a global product engineering company, seeks a Senior Business Analyst to join the team full-time in Pakistan. You will work with cross-functional teams on a nationwide government platform modernization using web portals, mobile apps, CRM, predictive analytics, and AI to improve services for officials and citizens.

You will document requirements, manage lifecycles, and collaborate with product owners and technology leads to prioritize backlogs and ensure delivery across agile teams.