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Eximus Education is seeking a Sales and Success Associate to manage the end-to-end journey from first enquiry to onboarding, tutor matching and ongoing client satisfaction. The role blends sales with customer success and requires communicating with parents, students and schools while coordinating with internal teams.
The position is hybrid, with daily activity tracking, weekly performance reporting and data-driven updates for strategic decisions. Strong UK market experience is advantageous.
Eximus Education is an award-winning UK social enterprise that specialises in providing personalised, highly affordable tutoring. We offer tutoring for all subjects and levels, addressing key industry issues like affordability, reliability, and availability of tutors. Our excellent services have resulted in a remarkable 97% 5-star client review rate and recognition as 'Tutoring Company of the Year'. We are also acknowledged corporate members of key educational associations like the UK Tutors’ Association and Social Enterprise UK.
Role Description
This is a full-time, hybrid role for a Sales and Customer Success Executive. The role sits at the centre of our client journey, from the first enquiry through to onboarding, tutor matching, ongoing support and long-term client satisfaction. The successful candidate will work closely with parents, students, schools and internal teams to ensure every lead is followed up properly, every client receives a high-quality experience, and every operational detail is handled with care.
This is also a data-driven role. The executive will be expected to stay on top of daily team activity, track sales and customer success performance, compile weekly statistics and prepare clear updates for the CEO. This includes reporting on lead progress, conversions, client satisfaction, tutor matching, retention, operational blockers and overall team performance, helping the business make better decisions through accurate, organised and timely reporting.
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