Sales Manager

MediCureBridge; Islamabad; Vor Ort; PKR 670.000 - 781.000; Vollzeit

Benefits dieser Stelle

Structured training

International exposure

On-site office in E-11 Islamabad

Advancement opportunities

Zusammenfassung

MediCureBridge is seeking a Sales/Training Manager to guide the Islamabad team. You will set weekly targets for consultations and bookings, ensure follow-ups are completed, and coach consultants on honest provider comparisons and clear communication.

You will also coordinate escalations with providers and the 24/7 coordination team, while recruiting, training and reporting on the consultant team. The role is on-site in Islamabad.

Qualifikationen

• Experience leading a customer-facing team, ideally in healthcare, travel or consultative sales.
• Excellent English and sound judgement on what a consultant may and may not say to a patient.
• Ability to review follow-up quality, not just volumes.
• Calm leadership when patients or providers are under stress.

Aufgaben

• Set weekly targets for consultations arranged and bookings confirmed.
• Review every request's follow-up in the CRM and unblock stalled patients.
• Coach consultants on fair provider comparison and clear, honest communication.
• Coordinate escalations with providers and the 24/7 coordination team.
• Recruit, train and report on the consultant team.

Kenntnisse

Team leadership

English proficiency

Judgement and discretion

Follow-up quality review

Calm leadership

Jobbeschreibung

MediCureBridge's consultants guide patients from a booking request to a confirmed plan, and the Sales Manager sets the targets and the standards for that work: consultations arranged, bookings confirmed and every request followed up in the CRM. You are looking for the points where a patient drifts away, such as a callback not returned, a comparison not sent, or a document request left hanging.

You coach consultants on comparing providers honestly and communicating without pressure, step in with providers when something escalates, and take on the most difficult patient conversations. You also recruit and train new consultants as the Islamabad team grows.

Salary: PKR 60,000 – 70,000 per month. Negotiable according to experience and skills. Bonuses apply in this role and are explained at interview.

Responsibilities

• Set weekly targets for consultations arranged and bookings confirmed
• Review every request's follow-up in the CRM and unblock stalled patients
• Coach consultants on fair provider comparison and clear, honest communication
• Coordinate escalations with providers and the 24/7 coordination team
• Recruit, train and report on the consultant team

Requirements

• Experience leading a customer-facing team, ideally in healthcare, travel or consultative sales
• Excellent English and sound judgement on what a consultant may and may not say to a patient
• Ability to review follow-up quality, not just volumes
• Calm leadership when patients or providers are under stress
• On site in E-11, Islamabad, Pakistan, 1:00 PM – 10:00 PM; working days confirmed at interview

Preferred

• Medical tourism or healthcare coordination management
• Experience with multi-country customers and time zones
• Experience writing training material and call guides

Benefits

• Structured training in the company's products, tools and markets
• International customer exposure in English
• Office in E-11 Islamabad with the team on site
• Consideration for advancement as the team grows

Experience leading a customer-facing team, ideally in healthcare, travel or consultative sales; Excellent English and sound judgement on what a consultant may and may not say to a patient; Ability to review follow-up quality, not just volumes; Calm leadership when patients or providers are under stress; On site in E-11, Islamabad, Pakistan, 1:00 PM – 10:00 PM; working days confirmed at interview