Sales Executive

Dr Ibrahim Herbalist; Karachi Division; On-site; PKR 446,000 - 893,000; Full time

Benefits offered by this job

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Job summary

Dr Ibrahim Herbalist is seeking a motivated Sales Executive to develop customer relationships, identify opportunities, and drive sales growth for herbal wellness products. You will explain product information professionally, respond to inquiries, and coordinate with support teams to ensure a smooth customer experience.

The ideal candidate has strong communication skills, a customer-focused mindset, and a track record of meeting sales targets.

Qualifications

• Excellent verbal and written communication skills.
• Strong negotiation, persuasion and CRM skills.
• Ability to generate leads and convert prospects into sales.
• Customer-focused approach with problem-solving abilities.
• Ability to meet sales targets and manage follow-ups.
• Organizational, time management and multitasking skills.
• Ability to communicate herbal product information responsibly without making unsupported medical claims.

Responsibilities

• Identify and engage potential customers through calls, messages, referrals, and other approved sales channels.
• Respond to customer inquiries and provide accurate information about products.
• Explain product features, pricing and ordering procedures clearly.
• Follow up with prospective customers to support conversions and maintain relationships.
• Meet assigned sales targets and contribute to company objectives.
• Maintain accurate records of customer interactions, leads, orders and follow-ups.
• Identify new sales opportunities and communicate feedback to the team.
• Coordinate with sales and customer support to ensure a smooth customer experience.
• Follow company policies and avoid unsupported medical claims or guarantees about herbal products.
• Prepare regular sales updates and reports for management.

Skills

Verbal communication

Written communication

Negotiation

Lead generation

Customer relationship management

Problem solving

Time management

Sales reporting

Teamwork

Self-motivation

Job description

Job Description

Dr Ibrahim Herbalist is a Pakistan-based herbal wellness brand inspired by traditional herbal knowledge and natural wellness practices. The company offers a range of herbal products for different wellness needs and aims to make herbal product discovery accessible through its online platform.

Job Overview

We are looking for a motivated, confident, and results-driven Sales Executive to join our team. The ideal candidate will be responsible for developing customer relationships, identifying sales opportunities, explaining product information professionally, and contributing to the company's sales growth. This role is suitable for someone with strong communication skills, a customer-focused mindset, and an interest in sales and business development. Experience in healthcare products, herbal wellness, pharmaceuticals, FMCG, or e-commerce sales will be an advantage.

Key Responsibilities

• Identify and engage potential customers through calls, messages, referrals, and other approved sales channels.
• Respond to customer inquiries and provide accurate information about available products.
• Explain product features, pricing, and ordering procedures in a clear and professional manner.
• Follow up with prospective customers to support conversions and maintain customer relationships.
• Meet assigned sales targets and contribute to the company's overall business objectives.
• Maintain accurate records of customer interactions, leads, orders, and follow-up activities.
• Identify new sales opportunities and communicate customer feedback to the relevant team.
• Coordinate with the sales and customer support teams to help ensure a smooth customer experience.
• Follow company policies and communicate responsibly, avoiding unsupported medical claims or guarantees about herbal products.
• Prepare regular sales updates and reports for management.

What We Offer

• An opportunity to grow with an expanding herbal wellness brand.
• A professional and collaborative working environment.
• Opportunities to develop sales, communication, and customer relationship skills.
• Performance-based incentives, where applicable, according to company policy.

Job Specification

• Excellent verbal and written communication skills.
• Strong negotiation, persuasion, and customer relationship management skills.
• Ability to generate leads, identify potential customers, and convert prospects into sales.
• Customer-focused approach with effective problem-solving abilities.
• Ability to meet sales targets and manage follow-ups efficiently.
• Strong organizational, time management, and multitasking skills.
• Ability to maintain accurate customer records and prepare sales reports.
• Professional attitude, teamwork, adaptability, and self-motivation.
• Ability to communicate herbal product information accurately and responsibly without making unsupported medical claims.

Job Rewards and Benefits

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