Rider Quality & Hiring Optimization Lead

foodpanda; Lahore; On-site; PKR 669,600 - 1,116,000; Full time

Job summary

foodpanda in Lahore is looking for an experienced Operations Analyst to optimize recruitment processes and ensure high rider quality. This role requires at least 2 years of experience in operations, with strong analytical skills and proficiency in Excel.

You will improve hiring quality, manage rider performance, and collaborate with various teams to enhance operations. Typical duties include analyzing recruitment data, developing KPIs, and supporting hiring campaigns.

A Bachelor’s degree in a relevant field is required. Join us in delivering an amazing experience!

Qualifications

• 2+ years of experience in operations or recruitment analytics.
• Experience in logistics or gig-economy operations is preferred.
• Strong understanding of hiring funnels and lead management.

Responsibilities

• Improve hiring quality and monitor recruitment funnels.
• Own and manage rider quality performance.
• Drive lead conversion performance and optimize follow-ups.

Skills

Hiring funnels management

Operational analysis

Data reporting

Stakeholder coordination

Analytical problem-solving

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Excel

Google Sheets

Job description

foodpanda in Lahore is looking for an experienced Operations Analyst to optimize recruitment processes and ensure high rider quality. This role requires at least 2 years of experience in operations, with strong analytical skills and proficiency in Excel.

You will improve hiring quality, manage rider performance, and collaborate with various teams to enhance operations. Typical duties include analyzing recruitment data, developing KPIs, and supporting hiring campaigns.

A Bachelor’s degree in a relevant field is required. Join us in delivering an amazing experience!