Rider Operations & Payments Coordinator

HR Navigator; Lahore; On-site; PKR 558,000 - 670,000; Full time

Job summary

Navigator HR is seeking an organised Operations Officer to support daily rider operations, cash collection, wallet monitoring, order allocation, and rider onboarding. The ideal candidate should be comfortable maintaining operational records, communicating with riders, and helping ensure smooth daily operations.

The role requires at least 2 years of relevant operations experience, strong communication, and meticulous cash handling.

Qualifications

• At least 2 years of relevant operations experience.
• Good communication and coordination skills.
• Strong attention to detail when handling cash, balances, and records.
• Ability to use computer-based systems and maintain accurate data.
• A responsible, organised approach and the ability to follow up with riders professionally.

Responsibilities

• Manage daily cash collection from riders and maintain accurate collection records.
• Monitor rider wallets and ensure outstanding balances are cleared on time.
• Contact riders regarding payments, wallet balances, and operational concerns.
• Assist in assigning orders to riders and follow up to support timely deliveries.
• Operate the relevant system and keep operational records updated.
• Assist with rider recruitment, onboarding, and coordination.

Skills

Communication

Coordination

Cash handling

Data entry

System usage

Job description

Navigator HR is seeking an organised Operations Officer to support daily rider operations, cash collection, wallet monitoring, order allocation, and rider onboarding. The ideal candidate should be comfortable maintaining operational records, communicating with riders, and helping ensure smooth daily operations.

The role requires at least 2 years of relevant operations experience, strong communication, and meticulous cash handling.