Operations Officer

Navigator HR Consulting Solutions; Lahore; On-site; PKR 558,000 - 670,000; Full time

Job summary

Navigator HR Consulting Solutions is seeking an organized Operations Officer to support daily rider operations, cash collection, wallet monitoring, order allocation, and rider onboarding. The ideal candidate should be comfortable maintaining operational records, communicating with riders, and helping ensure smooth daily operations.

Located in Bahria Town, the role requires 2+ years of relevant experience, strong communication, and attention to detail when handling cash and data.

Qualifications

• 2+ years of operations experience.
• Excellent written and verbal communication.
• Strong coordination and organizational skills.
• Accurate data entry and record-keeping.

Responsibilities

• Manage daily cash collection from riders and maintain records.
• Monitor rider wallets and clear outstanding balances.
• Contact riders regarding payments and operational concerns.
• Assist in assigning orders to riders and support timely deliveries.
• Operate the relevant system and keep records updated.
• Assist with rider recruitment, onboarding, and coordination.

Skills

Communication

Coordination

Attention to detail

Data entry

Tools

Cash management systems

Rider tracking system

Job description

LOCATION

Bahria Town

Experience

2+ Years

SALARY

PKR 50,000–60,000 per month

WORKING SCHEDULE

Monday–Saturday | 11:00 AM–7:00 PM

Position Overview

Navigator HR is seeking an organized and responsible Operations Officer to support daily rider operations, cash collection, wallet monitoring, order allocation, and rider onboarding. The ideal candidate should be comfortable maintaining operational records, communicating with riders, and helping ensure smooth daily operations.

Key Responsibilities

• Manage daily cash collection from riders and maintain accurate collection records.
• Monitor rider wallets and ensure outstanding balances are cleared on time.
• Contact riders regarding payments, wallet balances, and operational concerns.
• Assist in assigning orders to riders and follow up to support timely deliveries.
• Operate the relevant system and keep operational records updated.
• Assist with rider recruitment, onboarding, and coordination.

Requirements

• At least 2 years of relevant operations experience.
• Good communication and coordination skills.
• Strong attention to detail when handling cash, balances, and records.
• Ability to use computer-based systems and maintain accurate data.
• A responsible, organized approach and the ability to follow up with riders professionally.

Working Schedule

Monday to Saturday, 11:00 AM to 7:00 PM. Work location: Bahria Town.