Operations Officer

Navigatorhr; Lahore; On-site; PKR 558,000 - 670,000; Full time

Job summary

Navigator HR is seeking an organized Operations Officer to support daily rider operations, cash collection, wallet monitoring, and rider onboarding. The role involves maintaining records, communicating with riders, and ensuring smooth daily operations.

The position requires 2+ years of relevant operations experience, strong attention to detail with cash and records, and proficiency with computer-based systems. Monday–Saturday 11:00 AM–7:00 PM, location Bahria Town.

Qualifications

• 2+ years of relevant operations experience.
• Strong communication and coordination skills.
• Excellent attention to detail with cash, balances, and records.
• Proficient in computer-based systems and data entry.
• Organised, reliable, and able to follow up with riders professionally.

Responsibilities

• Manage daily cash collection from riders and maintain accurate collection records.
• Monitor rider wallets and ensure outstanding balances are cleared on time.
• Contact riders regarding payments, wallet balances, and operational concerns.
• Assist in assigning orders to riders and follow up to support timely deliveries.
• Operate the relevant system and keep operational records updated.
• Assist with rider recruitment, onboarding, and coordination.

Skills

Ops experience

Cash handling

Rider coordination

Data entry

Communication

Organization

Job description

Operations Officer

LOCATION
Bahria Town

EXPERIENCE
2+ Years

SALARY
PKR 50,000–60,000 per month

WORKING SCHEDULE
Monday–Saturday | 11:00 AM–7:00 PM

Position Overview

Navigator HR is seeking an organised and responsible Operations Officer to support daily rider operations, cash collection, wallet monitoring, order allocation, and rider onboarding. The ideal candidate should be comfortable maintaining operational records, communicating with riders, and helping ensure smooth daily operations.

Key Responsibilities

• Manage daily cash collection from riders and maintain accurate collection records.
• Monitor rider wallets and ensure outstanding balances are cleared on time.
• Contact riders regarding payments, wallet balances, and operational concerns.
• Assist in assigning orders to riders and follow up to support timely deliveries.
• Operate the relevant system and keep operational records updated.
• Assist with rider recruitment, onboarding, and coordination.

Requirements

• At least 2 years of relevant operations experience.
• Good communication and coordination skills.
• Strong attention to detail when handling cash, balances, and records.
• Ability to use computer-based systems and maintain accurate data.
• A responsible, organised approach and the ability to follow up with riders professionally.

Working Schedule

Monday to Saturday, 11:00 AM to 7:00 PM. Work location: Bahria Town.