Remote Medical Receptionist & Clinic Admin Coordinator

GoLean Health; Lahore; Remote; PKR 1,908,000 - 2,290,000; Full time

Benefits offered by this job

Fully remote work

Job summary

GoLean Health is seeking an experienced Medical Receptionist & Clinical Administrative Coordinator to support a U.S.-based gastroenterology practice operating remotely across two clinics. The role combines patient scheduling, front-desk operations, prescription coordination, prior authorizations, and clinical administrative support.

The candidate will coordinate appointments, manage communications, process prescription requests, obtain authorizations, and schedule labs and imaging with

Qualifications

• Hands-on experience supporting a U.S.-based medical practice.
• Direct, hands-on experience using eClinicalWorks (eCW) is required.
• Experience in medical reception, patient scheduling, and Medical Assistant-related administrative responsibilities.
• Experience coordinating prescription requests, medication refills, and pharmacy communications.
• Knowledge of medication prior authorizations, insurance verification, and authorization follow-up procedures.
• Familiarity with laboratory, radiology, imaging, and diagnostic appointment scheduling.
• Excellent written and verbal English communication skills.
• Strong organizational skills and ability to manage multiple tasks.
• Comfortable communicating with U.S. patients, physicians, nurses, pharmacies, and insurers.
• Ability to work independently in a remote environment with team communication.

Responsibilities

• Handle inbound and outbound patient calls and provide professional patient support.
• Schedule, reschedule, and coordinate patient appointments and clinical services using eCW.
• Manage appointment requests, leads, reminders, and communications via phone, email, and text.
• Process prescription requests and refills using clinic systems per provider instructions.
• Coordinate prescription communications between patients, providers, and pharmacies.
• Initiate and follow up on medication prior authorizations and verify insurance eligibility.
• Coordinate laboratory, radiology, and diagnostic scheduling and track results delivery to providers.

Skills

US-based medical practice experience

eClinicalWorks (eCW) experience

Medical receptionist

Appointment scheduling

English communication

Tools

eClinicalWorks (eCW)

Zoiper5

TriFetch

Job description

GoLean Health is seeking an experienced Medical Receptionist & Clinical Administrative Coordinator to support a U.S.-based gastroenterology practice operating remotely across two clinics. The role combines patient scheduling, front-desk operations, prescription coordination, prior authorizations, and clinical administrative support.

The candidate will coordinate appointments, manage communications, process prescription requests, obtain authorizations, and schedule labs and imaging with