Banking Relationship Specialist - Telesales & Card Growth

Mashreq Careers; Pakistan; On-site; PKR 520,000 - 900,000; Full time

Job summary

Mashreq Careers in Pakistan seeks a dynamic telesales professional to drive monthly KPIs and achieve card acquisition targets. You will contact potential and existing customers by phone to promote banking products, tailor solutions to needs, and maintain detailed records while following banking policies.

Strong focus on sales, discipline, and timely follow-ups, with daily team huddles and performance monitoring to optimize outcomes.

Qualifications

• To achieve monthly KPIs assigned
• To ensure assigned card acquisition monthly targets are achieved
• Cross-sell and upsell products to maximize revenue opportunities
• Adherence to discipline and punctuality

Responsibilities

• Contact potential and existing customers via phone to introduce and promote banking products.
• Understand customer needs and recommend suitable banking solutions.
• Monitor personal performance and align strategies to improve sales outcomes.
• Handle customer inquiries and provide detailed information about product services.
• Follow verification policy – adhere to banking policies, procedures and regulatory requirements.
• Updating all the systems as per the call with the customer.
• Achieve given targets on monthly basis.
• Maintain all records of approvals, requests and reports handled.
• Build and maintain strong relationships with customers.

Job description

Mashreq Careers in Pakistan seeks a dynamic telesales professional to drive monthly KPIs and achieve card acquisition targets. You will contact potential and existing customers by phone to promote banking products, tailor solutions to needs, and maintain detailed records while following banking policies.

Strong focus on sales, discipline, and timely follow-ups, with daily team huddles and performance monitoring to optimize outcomes.