Relationship Manager - Employee Banking - Karachi

Standard Chartered; Karachi Division; Hybrid; PKR 1,400,000 - 2,100,000; Full time

Benefits offered by this job

Inclusive culture

Competitive salary & benefits

Insurance coverage

Flexible working patterns

Wellbeing support

Job summary

Standard Chartered in Pakistan seeks a seasoned Employee Banking Relationship Manager to acquire, maintain and grow corporate client and employee banking relationships, delivering high-value, relationship-led sales and service solutions.

You will secure quality mandates, tailor propositions, deepen relationships, and collaborate across banking teams to drive payroll solutions and cross-selling, while focusing on employee penetration and sustainable growth in a dynamic market.

Qualifications

• At least five years of core Employee Banking or Transactional Banking experience.
• Strong experience in customer acquisition and corporate relationship management.
• Exposure to acquiring corporate payroll or Employee Banking mandates.
• Ability to engage and influence senior corporate decision-makers.
• Strong customer experience and portfolio management capabilities.
• Effective communication, presentation and stakeholder-management skills.

Responsibilities

• Identify and acquire quality corporate Employee Banking mandates that meet defined payroll and employee criteria.
• Present the Employee Banking proposition and develop tailored solutions based on corporate and employee needs.
• Build strong relationships with senior corporate stakeholders, including Chief Executive Officers, Chief Financial Officers and Human Resources Directors, to secure new company relationships.
• Develop strong internal relationships across Corporate and Investment Banking and Business Banking to generate leads and referrals.
• Manage and deepen existing corporate relationships to increase employee penetration and identify further business opportunities.
• Coordinate corporate outreach activities and facilitate payroll accounts, bundled offerings and relevant cross-selling opportunities.
• Work closely with relationship, client service and operations teams to ensure effective onboarding and service delivery.
• Support and guide Employee Banking Business Development Executives in meeting performance expectations.

Skills

Employee Banking

Customer acquisition

Relationship management

Stakeholder engagement

Communication skills

Job description

Job Summary

This role will be responsible for acquiring, maintaining and developing Employee Banking relationships by delivering high-value, relationship-led sales and service solutions to corporate clients and their employees. The role will focus on securing quality corporate mandates, developing customised propositions and deepening existing relationships to increase employee penetration and generate sustainable business growth.

Key Responsibilities

• Identify and acquire quality corporate Employee Banking mandates that meet defined payroll and employee criteria.
• Present the Employee Banking proposition and develop tailored solutions based on corporate and employee needs.
• Build strong relationships with senior corporate stakeholders, including Chief Executive Officers, Chief Financial
• Officers and Human Resources Directors, to secure new company relationships.
• Develop strong internal relationships across Corporate and Investment Banking and Business Banking to generate leads and referrals.
• Manage and deepen existing corporate relationships to increase employee penetration and identify further business opportunities.
• Coordinate corporate outreach activities and facilitate payroll accounts, bundled offerings and relevant cross-selling opportunities.
• Work closely with relationship, client service and operations teams to ensure effective onboarding and service delivery.
• Support and guide Employee Banking Business Development Executives in meeting performance expectations.

Skills and Experience

• At least five years of core Employee Banking or Transactional Banking experience within an established large local or international bank.
• Strong experience in customer acquisition and corporate relationship management.
• Demonstrated exposure to acquiring corporate payroll or Employee Banking mandates.
• Ability to engage and influence senior corporate decision-makers.
• Strong customer experience and portfolio management capabilities.
• Effective communication, presentation and stakeholder-management skills.
• Commercially focused, results-oriented and able to collaborate effectively across different business functions.

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.