Relationship Manager

Al Baraka Bank Pakistan Ltd.; Karachi Division; On-site; PKR 1,200,000 - 2,000,000; Full time

Job summary

Al Baraka Bank Pakistan Ltd. seeks a Relationship Manager to manage and grow a portfolio of individual and business customers in Karachi. The role emphasizes building strong client relationships, understanding needs, and offering suitable banking and financial solutions.

The position involves regular client meetings, processing account openings, and coordinating with internal teams to deliver loans and services while ensuring compliance with bank policies and regulatory requirements.

Qualifications

• Demonstrated ability to build and maintain long-term customer relationships.
• Strong interpersonal and client service skills.
• Solid understanding of retail and/or corporate banking products and Islamic banking concepts.
• Clear verbal and written communication in a professional environment.
• Proven sales and negotiation skills to identify needs and recommend solutions.
• Detail-oriented with strong organizational and time-management skills.

Responsibilities

• Manage and grow a portfolio of individual and business customers.
• Build strong client relationships and understand customer needs.
• Identify cross-selling and up-selling opportunities and recommend financial solutions.
• Collaborate with internal teams to process account openings, loans, and services.
• Monitor portfolio performance and prepare reports to support sales targets.

Skills

Relationship building

Interpersonal skills

Sales & negotiation

Communication (verbal & written)

Time management

Collaboration

Integrity & compliance

Education

Bachelor’s degree in Business/Finance/Economics

Tools

Banking software

Job description

Role Description

The Relationship Manager is a full-time, on-site role based in Karāchi, responsible for managing and growing a portfolio of individual and business customers. Day-to-day tasks include building strong client relationships, understanding customer needs, and offering appropriate banking and financial solutions. The role involves regular customer meetings, handling inquiries, identifying cross-selling and up-selling opportunities, and ensuring timely resolution of issues. The Relationship Manager will collaborate with internal teams to process account openings, loans, and other banking services while maintaining compliance with bank policies and regulatory requirements. The position also requires monitoring portfolio performance, preparing reports, and contributing to sales and service targets in a professional and ethical manner.

Qualifications

• Demonstrated ability to build and maintain long-term customer relationships, with strong interpersonal and client service skills.
• Solid understanding of retail and/or corporate banking products, Islamic banking concepts, and basic financial analysis.
• Strong communication skills, including clear verbal and written communication in a professional environment.
• Proven sales and negotiation skills, with the ability to identify customer needs and recommend suitable financial solutions.
• Detail-oriented work style, with strong organizational and time-management skills for handling multiple client accounts.
• Ability to work collaboratively with cross-functional teams and uphold high standards of integrity and compliance.
• Bachelor’s degree in Business, Finance, Economics, or a related field; relevant banking or financial services experience is preferred.
• Comfort with basic banking software and digital tools; willingness to learn new systems and processes.