Quality Improvement & Patient Safety Leader

Shifa International Hospitals Limited; Islamabad; On-site; PKR 1,800,000 - 3,600,000; Full time

Job summary

Shifa International Hospitals Limited in Islamabad is seeking a Senior Manager Quality to oversee hospital-wide quality assurance and control. Based on-site, you will develop, implement and monitor QMS, conduct audits and drive continuous improvement for patient safety and care.

The role reports to the Chief Quality Officer and leads a dedicated quality team, ensuring compliance with JCI/ISO-like standards and regulatory requirements across departments.

Qualifications

• Experience in implementing quality management systems and continuous improvement.
• Proven ability to lead audit processes and ensure compliance.
• Strong data-driven decision-making and cross-functional collaboration.

Responsibilities

• Oversee the hospital-wide Quality Improvement and Patient Safety Program.
• Work with Chief Quality Officer on planning and monitoring quality initiatives.
• Lead Quality team and ensure compliance with regulatory requirements.
• Develop and maintain a hospital-wide Quality Management System (QMS).
• Coordinate audits and accreditation surveys (JCIA/ISO).
• Review non-conformances and implement corrective actions.
• Monitor Quality Indicators and KPIs for senior management.
• Train staff on quality improvement and patient safety across departments.

Skills

Quality management

Audits

Data analysis

Leadership

Communication

Education

MBBS / BDS / Pharm D / MScN/ MSc Health Care Management / MBA /BSN or any other relevant degree

Job description

Shifa International Hospitals Limited in Islamabad is seeking a Senior Manager Quality to oversee hospital-wide quality assurance and control. Based on-site, you will develop, implement and monitor QMS, conduct audits and drive continuous improvement for patient safety and care.

The role reports to the Chief Quality Officer and leads a dedicated quality team, ensuring compliance with JCI/ISO-like standards and regulatory requirements across departments.