Property Manager - Short-Term And Long-Term Rentals (Remote)

Digital Cash Cowboy Inc; Punjab; Remoto; PKR 446.000 - 893.000; Tempo pieno

Descrizione del lavoro

CSquare Property Operations, hiring company Digital Cash Cowboy Inc., seeks a remote Operations Coordinator to manage daily rental operations for Canada-based properties from Pakistan. The role combines guest support, tenant relations, and meticulous bookkeeping across short- and long-term stays.

You will oversee bookings, coordinate check-ins/outs, track expenses, and ensure timely resolutions. Strong English communication and spreadsheet proficiency are essential, with a reliable home setup

Competenze

• Fluent spoken and written English for guest and tenant communication.
• Ability to reconcile transactions using spreadsheets and verify figures.
• Reliability with computer and internet at home; availability for full shift.
• Strong prioritize and follow-up skills, escalating to manager for safety or refunds.

Mansioni

• Manage short-term stays: answer questions, coordinate check-ins/outs, and resolve issues during stays.
• Handle long-term rentals: respond to tenants, coordinate viewings and move‑ins/move-outs, track repairs.
• Perform property bookkeeping: track rent, payouts, platform fees, and invoices in Excel/Google Sheets.
• Set daily priorities: determine urgent actions, delegate locally, and provide shift handover.

Conoscenze

English communication

Customer support

Spreadsheet skills

Prioritization

Formazione

Property management experience

Strumenti

Excel

Google Sheets

Descrizione del lavoro

Job Description

CSquare Property Operations | Hiring company: Digital Cash Cowboy Inc.

Remote from Pakistan · Full-time · One opening

Pay: PKR 40,000–80,000 per month, based on demonstrated skills and experience

Hours: Monday–Friday, 9:00 AM–5:00 PM Vancouver time. In Pakistan, each shift runs from 9:00 PM to 5:00 AM the following morning.

CSquare is hiring someone to manage the daily operations of our short-term and long-term rentals in Canada. You’ll be the person a guest calls when they can’t get in, a tenant contacts when a repair is overdue, and an owner relies on for an accurate account of rent and expenses. You’ll work remotely with our local team and see each issue through to resolution.

What you’ll manage

Short-term stays.

Answer booking questions, keep reservation calendars accurate, coordinate check-ins, check-outs and cleaning, and resolve issues during a stay. If a cleaner is delayed before an arrival, arrange the next step with the local team and update the guest before they have to ask.

Long-term rentals.

Respond to prospective and current tenants, coordinate viewings and move-ins or move-outs, and track repair requests. Agree on access with the tenant, schedule the contractor and check back after the visit to make sure the issue was resolved.

Property bookkeeping.

Track rent, guest payouts, platform fees, vendor invoices and receipts by property. Reconcile expected and received amounts in Excel or Google Sheets. If a payout is short, identify whether a fee explains it, document any remaining difference and flag it for review.

Daily priorities.

When a guest is locked out, a tenant reports a leak and an invoice is due, decide what needs immediate action, what can be delegated locally and who needs an update. Keep an owner, deadline and next step for every open item. End your shift with a short handover.

What we’re looking for

You can handle a difficult phone call in English and write a calm, specific reply that tells the customer what happens next and when they’ll hear from you. You can reconcile transactions using a spreadsheet and explain how you checked your figures. You follow up without reminders and know when to bring in the manager, especially for safety issues, refunds or spending approvals.

Experience in property management, hospitality, leasing, customer service or bookkeeping is valuable. Relevant internships and hands‑on experience also count. You’ll need a reliable computer and internet connection and availability for the full shift.

Shortlisted applicants will have a 15‑minute interview in English, including a short reply to a fictional guest or tenant email. We may also use a separate brief exercise with sample figures to assess bookkeeping and prioritization.

Job Specification

• Spoken and written English for guest and tenant communication
• Rental operations and service follow-up
• Bookkeeping and reconciliation in Excel or Google Sheets
• Prioritizing requests, coordinating vendors and handing off open work