Project Coordinator (Client Onbaording)

Oxiliry; Hyderabad City Taluka; On-site; PKR 420,000 - 640,000; Full time

Job summary

Oxiliry in Hyderabad is seeking a Project Coordinator - Customer Onboarding to liaise with clients and CCTV technicians. You will manage calls, schedule installations, and ensure smooth communication between customers and technical teams.

The role requires excellent English, strong organization, and the ability to multitask while maintaining accurate records and timely updates throughout the onboarding process.

Qualifications

• Bachelor’s degree required in Computer Science / IT or related field.
• At least 1 year of onboarding, business analysis or technical support.
• Experience in IT, customer support or CCTV industry is a plus.

Responsibilities

• Answer and make calls to clients and technicians in fluent English.
• Coordinate and schedule CCTV installation appointments.
• Maintain clear communication between clients and technical teams.
• Keep accurate records of schedules and updates.
• Follow up with technicians and clients on progress.
• Assist with basic IT or technical queries.
• Support overall customer onboarding and installation coordination.

Skills

English communication

Coordination

Organizational skills

Multitasking

Client-handling

IT knowledge

Teamwork

Education

Bachelor’s degree in Computer Science / IT or related field

Job description

Hyderabad, Pakistan | Posted on 09/30/2026

Job Title: Project Coordinator - Customer Onboarding

Job Summary

We are looking for a motivated Project Coordinator - Customer Onboarding with excellent English communication skills to coordinate with clients and CCTV technicians. The role involves managing incoming and outgoing calls, scheduling installation appointments, maintaining accurate records, and ensuring smooth communication between clients and technical teams.

Key Responsibilities

• Answer and make calls to clients and technicians in fluent English.
  
• Coordinate and schedule CCTV installation appointments.
  
• Ensure smooth communication between clients and technical teams.
  
• Maintain accurate records of schedules, appointments, and updates.
  
• Follow up with technicians and clients regarding installation progress.
  
• Assist with basic IT or technical queries when required.
  
• Support the overall customer onboarding and installation coordination process.
  

Qualifications & Experience

• Bachelor’s degree, preferably in Computer Science, IT, or a related field .
  
• Minimum 1 year of experience in client onboarding, business analysis, technical support, or a similar role.
  
• Experience in IT, customer support, or the CCTV industry will be an advantage. JD for Project Coordinator Cust…
  

Required Skills

• Excellent verbal and written English communication skills – highest priority .
  
• Strong coordination and organizational skills.
  
• Ability to multitask and manage multiple schedules simultaneously.
  
• Good client-handling and interpersonal skills.
  
• Basic understanding of IT/technical concepts.
  
• Ability to work independently as well as collaboratively within a team.