Programme Assistant

Global Roles; Lahore; On-site; PKR 670,000 - 1,004,000; Full time

Job summary

Global Roles seeks a Programme Assistant to support BNP Stunting Prevention activities at divisional and district levels. You will coordinate with government bodies, NGOs, and health facilities, ensuring effective implementation, reporting, and quality assurance.

Responsibilities include field supervision, data quality checks, capacity building, and stakeholder engagement to strengthen programme outcomes and accountability.

Qualifications

• Secondary education completed; relevant post-secondary credential preferred.
• Minimum five years of experience in nutrition, public health, or related programmes.
• Experience working with government, NGOs, and partners; English and Urdu fluency.
• Strong coordination, reporting, and documentation abilities.

Responsibilities

• Coordinate liaison with government and partner agencies to support BNP activities.
• Participate in district- and divisional-level coordination meetings and follow up on actions.
• Monitor programme activities, quality, and compliance with procedures.
• Support beneficiary outreach, awareness, and feedback mechanisms.
• Prepare and review routine reports and documentation for programme oversight.
• Provide capacity-building support and field supervision to staff and partners.
• Facilitate field visits, data quality checks, and implementation updates.

Skills

Stakeholder Coordination

Monitoring & Reporting

Quality Assurance

Analytical Skills

Communication Skills

Facilitation Skills

Capacity Building

Project Oversight

MS Office

Documentation

NGO Coordination

Education

Secondary school education (Grade 12)

Post-secondary certificate in Nutrition, Public Health, Social Sciences, Development Studies, Community Development, Public Administration or another relevant field

First University Degree in the relevant field (advantage)

Tools

MS Word

MS Excel

MS PowerPoint

Microsoft Outlook

Job description

The Programme Assistant supports the implementation, coordination, oversight, reporting, and quality assurance of activities under the BISP Stunting Prevention Project at divisional and district levels. The role involves stakeholder coordination, programme implementation support, capacity building, commodity and cash assistance support, oversight, reporting, and external engagement.

Responsibilities

• Coordinate and maintain effective liaison with divisional and district BISP representatives, District Health Authorities, the Lady Health Worker Programme (LHWP), Maryam Nawaz Community Health Inspectors (CHIs), Cooperating Partners, facilitation centre staff, district administrations, and other relevant stakeholders to support implementation of BNP activities and strengthen inter-agency coordination.
• Participate in divisional, district, and tehsil-level coordination meetings and ensure timely follow-up on agreed actions and recommendations.
• Establish and maintain effective working relationships with government counterparts like NADRA, implementing partners, and community-based structures to support achievement of programme objectives.
• Serve as a focal point for routine operational coordination and facilitate resolution of implementation issues at field level.
• Support implementation of programme activities at BNP Centres and within assigned districts in accordance with approved operational procedures and implementation plans.
• Conduct regular oversight visits to BNP Centres and programme sites to assess service quality, operational effectiveness, and compliance with programme standards.
• Review programme records, reports, and supporting documentation to verify adherence to programme requirements and operational procedures.
• Facilitate coordination between BNP Centres, Cooperating Partners, district authorities, and health facilities to address issues affecting programme implementation.
• Support awareness-raising and beneficiary engagement activities related to maternal, infant, and young child nutrition and programme services.
• Assist in addressing beneficiary concerns through established accountability and feedback mechanisms.
• Organise and facilitate orientations, workshops, refresher sessions, and capacity‑building activities for project staff and stakeholders.
• Provide operational guidance and implementation support to Cooperating Partners and frontline workers on programme requirements, oversight tools, and reporting procedures.
• Support dissemination of programme guidelines, standard operating procedures, reporting formats, and implementation updates.
• Contribute to strengthening capacities of implementing partners and relevant stakeholders in programme implementation, monitoring, reporting, and compliance.
• Facilitate preparation and review of monthly Specialized Nutritious Food (SNF) distribution plans based on approved caseloads and operational requirements.
• Monitor receipt, storage, handling, distribution, and reporting of SNF commodities to support accountability and compliance with established procedures.
• Monitor and support the effective utilisation of the Benazir Nashonuma Programme application and related information systems, including verification of beneficiary information, review of case management records, monitoring of entitlement processing, data quality checks and coordination with relevant stakeholders to address operational and system‑related issues.
• Review commodity movement records, stock reports, distribution documentation and related records to support accountability and reporting requirements.
• Coordinate with supply chain and logistics teams to support uninterrupted availability of programme commodities at BNP Centres.
• Identify and promptly report commodity‑related issues, shortages, losses, bottlenecks, or operational challenges requiring management attention.
• Conduct regular field visits to BNP Centres, health facilities and programme implementation sites using approved oversight tools and check‑lists.
• Conduct random spot checks of Cooperating Partner/FC activities to assess programme quality, compliance and operational performance.
• Review and verify programme data, distribution reports, service delivery records and other programme information to support data quality and reporting accuracy.
• Consolidate, analyse and present programme information from multiple sources to support planning, implementation, reporting and operational decision‑making.
• Prepare and submit weekly, monthly, quarterly and ad‑hoc reports within established timelines.
• Review programme performance against agreed targets and indicators and provide recommendations for programme improvement.
• Document lessons learned, best practices, operational challenges and recommendations to strengthen programme effectiveness.
• Maintain organised programme files, monitoring records, reports, correspondence and supporting documentation.
• Support assessments, surveys, verification exercises, monitoring missions and data quality reviews conducted under the project.
• Support implementation of beneficiary feedback and complaint management mechanisms and facilitate appropriate follow‑up on reported issues.
• Promote compliance with WFP operational procedures, donor requirements, safeguarding principles and accountability frameworks.
• Identify implementation risks and recommend mitigation measures to improve programme performance and service quality.
• Support transparency, integrity and accountability across programme activities and operational processes.
• Contribute to quality assurance initiatives and compliance reviews across programme implementation sites.
• Support advocacy, communication and visibility activities for the BISP Stunting Prevention Project in accordance with approved communication guidelines.
• Facilitate donor missions, monitoring visits, assessments, evaluations, reviews and other external engagements.
• Assist in preparation of briefing notes, presentations, factsheets, success stories, programme updates and other communication materials.
• Facilitate field visits by government officials, development partners, donors and other stakeholders.
• Perform any other duties assigned by the Programme Policy Officer, Head of Office or designated supervisor in support of programme implementation and achievement of project objectives.

Requirements

• Completion of secondary school education (Grade 12).
• A post‑secondary certificate in Nutrition, Public Health, Social Sciences, Development Studies, Community Development, Public Administration or another relevant field.
• First University Degree in the relevant field is an advantage.
• Minimum five (5) years of progressively responsible experience in nutrition, public health, maternal and child health, social protection, food security, community development or related programmes.
• At least two (2) to three (3) years of relevant experience supporting nutrition interventions, stunting prevention programmes, CMAM, maternal and child health initiatives or related public health programmes.
• Demonstrated experience working with government departments, development partners, NGOs and community‑based service delivery structures.
• Experience in programme implementation, field monitoring, reporting, capacity strengthening and stakeholder coordination.
• Strong programme implementation and coordination skills.
• Sound knowledge of maternal, infant and young child nutrition programming.
• Experience in programme oversight, monitoring, reporting, quality assurance and partner coordination.
• Strong analytical, communication, facilitation and interpersonal skills.
• Ability to engage effectively with government counterparts, health workers, Cooperating Partners and communities.
• Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint and Outlook.
• Strong organisational, planning, documentation and problem‑solving skills.
• Knowledge of the Benazir Nashonuma Programme (BNP) and nutrition‑sensitive social protection programmes will be an advantage.
• Fluency in both oral and written communication in English and Urdu.

Skills

• Nutrition Programming
• Public Health Programs
• Maternal and Child Health
• Social Protection Programmes
• Food Security Programmes
• Community Development
• Programme Implementation
• Field Monitoring
• Documentation and Reporting
• Capacity Strengthening
• Stakeholder Coordination
• Programme Oversight
• Quality Assurance
• Partner Coordination
• MS Word
• MS Excel
• MS PowerPoint
• Microsoft Outlook
• Analytical Skills
• Communications Skills
• Facilitation Skills

Languages

English, Urdu