Professional Services Lead - Solutions Delivery & Strategy

Tech Avenue Pvt Ltd; Islamabad; On-site; PKR 4,500,000 - 7,000,000; Full time

Job summary

Tech Avenue Pvt Ltd seeks a seasoned Professional Services Manager to lead the professional services function, owning scoping, architecture, delivery, and commercial success of client implementations and consulting engagements.

The role acts as senior technical and delivery authority for enterprise and public sector clients, translating requirements into deliverable solutions, building the services team, and ensuring engagements are on time, within budget, and margin-positive.

Qualifications

• Experience leading professional services and solution architecture for enterprise/public-sector clients.
• Proven ability to own P&L and service delivery budgets.
• Ability to translate customer requirements into end-to-end technical solutions.
• Strong cross-functional collaboration with sales, product, and engineering.

Responsibilities

• Define and execute the professional services strategy, service catalogue, and delivery methodology.
• Lead solution architecture and technical design authority for large-scale engagements.
• Oversee end-to-end delivery and governance of customer engagements.
• Manage a portfolio of concurrent projects with scope, timelines, and budgets.
• Lead and mentor a team of architects, consultants, and engineers.
• Drive customer success and stakeholder management throughout the engagement lifecycle.
• Ensure compliance, knowledge management, and quality standards across deliveries.

Skills

Solution architecture

Leadership

Project management

Pre-sales & RFPs

Stakeholder management

Team building

Customer delivery

Job description

Tech Avenue Pvt Ltd seeks a seasoned Professional Services Manager to lead the professional services function, owning scoping, architecture, delivery, and commercial success of client implementations and consulting engagements.

The role acts as senior technical and delivery authority for enterprise and public sector clients, translating requirements into deliverable solutions, building the services team, and ensuring engagements are on time, within budget, and margin-positive.