Product Manager, Digital Onboarding & Activation

Raqami Islamic Digital Bank Ltd.

Karachi Division

On-site

PKR 2,500,000 - 3,500,000

Full time

5 days ago

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Job summary

Raqami Bank in Karachi invites applications for a Product Manager Digital Onboarding and Activation to lead the design, management and optimization of the bank's digital onboarding and activation journeys. You will drive onboarding conversions, activation, funding, and the first transaction while ensuring regulatory, AML/CFT and Shariah compliance in a digital‑first environment.

Reporting to Retail Banking, you will define the onboarding roadmap, own end-to-end journeys (account opening, e‑KYC,

Qualifications

5–8 years in Digital Banking, Product Management or Digital Onboarding.
Experience delivering onboarding journeys, activation programs and digital acquisition.
Experience in Islamic Banking is a plus.

Responsibilities

Lead development and optimization of digital onboarding and activation journeys.
Define onboarding roadmap and enhancement strategy.
Own journeys including account opening, e-KYC, activation, funding, and first transaction.
Monitor funnel performance and identify drop-off points.
Drive activation initiatives for funding and first transaction.
Collaborate with Design to improve usability and journeys.
Coordinate with Technology to automate onboarding capabilities.
Define business requirements, user stories, and specs.
Monitor onboarding KPIs and CAC.
Lead UAT and release activities.
Work with Growth to improve conversions.
Support CX to identify pain points and implement improvements.