Product Manager, Retail Digital App — Growth & UX Lead

Raqami Islamic Digital Bank Ltd.

Karachi Division

On-site

PKR 3,500,000 - 6,000,000

Full time

5 days ago

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Job summary

Raqami Bank in Karachi is seeking a Product Manager for the Digital App within Retail Banking. You will own the product roadmap, define user stories, and prioritize features across onboarding, payments, and services to optimize customer journeys.

Collaborate with Design, Technology, Risk, Compliance, and CX to deliver new capabilities and improve engagement. The role requires strong experience in digital banking product management, agile delivery, and KPI-driven decision making, with a focus on

Qualifications

Experience in leading digital app products within retail banking or fintech.
Strong understanding of customer journeys, analytics, and KPI tracking.
Familiarity with regulatory and compliance requirements for digital banking.

Responsibilities

Own and manage the Retail Digital App product roadmap and backlog.
Define requirements, user stories, and feature priorities across onboarding, payments, transfers, cards, deposits, and servicing.
Collaborate with design, tech, risk, compliance, and CX to deliver new capabilities.
Drive app usability, engagement, and performance analytics.
Lead UAT, business validations, and release readiness activities.
Monitor KPIs like active users, engagement, transactions, and app ratings.
Ensure SBP compliance, data privacy, and Shariah principles.
Coordinate ecosystem integrations with fintechs and partners.