Premier Cash Client Services Specialist

Standard Chartered; Karachi Division; On-site; PKR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Retirement & Insurance

Annual Leave & Parental Leave

Flexible Working

Wellbeing Support (Unmind)

Learning & Development

Diversity & Inclusion

Job summary

Standard Chartered is seeking a client services professional to act as the primary contact for Corporate & Commercial Banking clients in Karachi. You will resolve enquiries, complaints and service issues, collaborating with Relationship Managers and internal teams to deliver end-to-end solutions and improve service and channel usage.

The role emphasizes client service excellence, adherence to policies, and risk-aware service delivery within a regulatory framework.

Responsibilities

• Serve as the primary contact for Corporate & Commercial Banking clients, resolving enquiries, issues, and complaints.

Job description

Standard Chartered is seeking a client services professional to act as the primary contact for Corporate & Commercial Banking clients in Karachi. You will resolve enquiries, complaints and service issues, collaborating with Relationship Managers and internal teams to deliver end-to-end solutions and improve service and channel usage.

The role emphasizes client service excellence, adherence to policies, and risk-aware service delivery within a regulatory framework.