POS Sales/Sales Teams

Vertical Edge; Karachi Division; On-site; PKR 360,000 - 720,000; Full time

Job summary

Vertical Edge, a North American CX-focused BPO, invites applications for a full-time, on-site POS Sales role in Karachi. Night shifts involve engaging with prospective clients, understanding needs, and presenting POS solutions to drive satisfaction and loyalty.

You will reach out to leads by phone, provide product information, and build lasting client relationships while aiming to meet sales targets. Strong English and interpersonal skills are essential for effective communications during night

Qualifications

• High school diploma or equivalent; a bachelor's degree in Business Administration or related field is a plus.
• Experience in sales or BPO is advantageous but not mandatory.
• Proficiency in English for night shift communication.
• Strong interpersonal and communication skills to establish client relationships.
• Ability to work independently, meet sales targets, and adapt to a fast-paced environment.
• Sales and negotiation skills to effectively communicate product benefits and close deals.
• Customer service skills to provide personalised and prompt solutions to client inquiries.

Responsibilities

• Actively engaging with prospective clients and understanding their needs.
• Presenting POS solutions and ensuring customer satisfaction.
• Reach out to leads through calls and provide detailed product information.
• Maintain accurate records of interactions and participate in team strategies to meet sales targets.

Skills

Sales and negotiation

Customer service

Interpersonal communication

POS systems

English proficiency

Independent work

Education

High school diploma or equivalent

Bachelor's degree in Business Administration or related field

Tools

POS systems

Job description

Vertical Edge is a North American Business Process Outsourcing (BPO) provider specializing in the Customer Experience (CX) domain. By offering tailored solutions, Vertical Edge is committed to improving Customer Loyalty and Operational Efficiency. We provide comprehensive support at every stage of the Customer Journey, including Omni-channel services, high First Call Resolution (FCR), and robust Quality Assurance (QA). Our expertise allows clients to scale seamlessly, optimize costs, and turn customer service into a competitive advantage. Partnering with Vertical Edge is an opportunity to transform customer relationships for long-term success.

Role Description

This is a full-time on-site role based in Karāchi for POS Sales Teams working night shifts. Responsibilities include actively engaging with prospective clients, understanding their needs, presenting Point of Sale (POS) solutions, and ensuring customer satisfaction. The role involves reaching out to leads through calls, providing detailed product information, and fostering strong client relationships to meet sales targets effectively. Maintaining accurate records of interactions and participating in team strategies will also be key tasks.

Qualifications

• Sales and negotiation skills to effectively communicate product benefits and close deals.
• Customer service skills with the ability to provide personalised and prompt solutions to client inquiries.
• Strong interpersonal and communication skills to establish and support client relationships.
• Experience in working with POS systems and a solid understanding of sales processes is preferred.
• Proficiency in English for clear and effective communication during the night shift.
• Ability to work independently, meet sales targets, and adapt to a fast-paced environment.
• High school diploma or equivalent; a bachelor's degree in Business Administration or a related field is a plus.
• Previous experience in sales or BPO is advantageous but not mandatory.