Pathology Lab Receptionist - Patient Care & Scheduling

Aga Khan University; Saddar Town; On-site; PKR 420,000 - 660,000; Full time

Job summary

Aga Khan University Hospital in South Karachi invites applications for the Medical Receptionist position in the Pathology & Laboratory Medicine department. The role involves patient registration, appointment scheduling, and handling inquiries in English and Urdu, with a focus on accuracy and service quality.

Ideal candidates have 1–2 years of receptionist experience, preferably with phlebotomy exposure, and a commitment to professional patient care in a hospital setting.

Qualifications

• 1-2 years of experience as a receptionist; phlebotomy experience is a plus.
• Excellent customer service skills and professional demeanor.
• Strong verbal and written communication in English and Urdu.

Responsibilities

• Register patients in the Laboratory Information System and collect required data.
• Handle cash and card transactions following Laboratory Reception policies.
• Inform patients about test requirements and provide guidance for sample collection.
• Distribute and file reports accurately; ensure correct linkage to patient records.
• Manage appointment scheduling for special tests after consulting the section supervisor.
• Support senior staff with any other duties as assigned.

Skills

Receptionist experience

English & Urdu communication

Job description

Aga Khan University Hospital in South Karachi invites applications for the Medical Receptionist position in the Pathology & Laboratory Medicine department. The role involves patient registration, appointment scheduling, and handling inquiries in English and Urdu, with a focus on accuracy and service quality.

Ideal candidates have 1–2 years of receptionist experience, preferably with phlebotomy exposure, and a commitment to professional patient care in a hospital setting.