Medical Receptionist- Collection Point - South Karachi - 10044732

Aga Khan University; Karachi Division; On-site; PKR 350,000 - 550,000; Full time

Job summary

Aga Khan University Hospital is a renowned not-for-profit healthcare system in Pakistan, inviting applications for a Medical Receptionist- Collection Point at its South Karachi facility. The role supports lab operations by coordinating tests, reporting results to patients, and managing patient flow at the collection point.

Requirements include a Bachelor’s degree and preferably one year of reception experience in a hospital or laboratory; strong interpersonal skills; and willingness to work in

Qualifications

• Bachelor’s degree in any discipline
• One year work experience as a Receptionist preferred
• Phlebotomy experience will be preferred
• Excellent interpersonal and communication skills
• Willingness to work in shifts

Responsibilities

• check and process laboratory tests
• provide lab tests related information to the patients
• hand over lab tests reports to patients
• handle cash and credit transactions and maintains the records of cash according to the laboratory policy
• check and confirm test requirements with patients and provide necessary information
• handle telephone enquiries and take patient’s appointments for special test
• carry out responsibilities as Phlebotomist at Phlebotomy Centres

Job description

Job Description - Medical Receptionist- Collection Point - South Karachi - 10044732 (2600025N)

Job Description

Medical Receptionist- Collection Point - South Karachi - 10044732 - ( 2600025N )

Medical Receptionist - Collection Point

Introduction:

The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities:

You will be responsible to:

• check and process laboratory tests
• provide lab tests related information to the patients
• hand over lab tests reports to patients
• handle cash and credit transactions and maintains the records of the excess/shortage of cash according to the laboratory policy on a daily basis
• check and confirm test requirements with patients and give necessary verbal / written information/ instructions so that the specimens are collected as per the lab test requirements
• handle telephone enquiries regarding lab tests and take patient’s appointments for special test
• carry out responsibilities as Phlebotomist as well at the Phlebotomy Centres and hence function as a dual worker.

Requirements:

You should have:

• a Bachelor’s degree in any discipline
• preferably one year work experience as a Receptionist with a reputable laboratory or hospitalphlebotomy experience will be preferred
• excellent interpersonal and communication skills
• willingness to work in shifts

Comprehensive employment reference checks will be conducted.