Outbound Calling Agent – Night Shift

Digicon Valley; Lahore; On-site; PKR 446,000 - 781,000; Full time

Benefits offered by this job

Performance-based incentives

Training and on-the-job learning

Professional and supportive work环境

Job summary

Digicon Valley in Lahore is seeking confident Outbound Calling Agents for our night shift team. You will make outbound calls to prospective customers, understand their requirements, and provide information about our products and services.

The role suits individuals with good English, strong communication, and a motivation to achieve targets. Freshers are encouraged to apply, with training and on-the-job learning provided.

Qualifications

• Good spoken English and strong communication skills.
• Confident and professional telephone manner.
• Basic computer and internet skills.
• Night shift availability: 7:00 PM to 4:00 AM.
• Self-motivated, punctual, and target-oriented.
• Fresh candidates with good communication skills are encouraged to apply.

Responsibilities

• Make outbound calls to prospective customers and leads.
• Clearly and professionally communicate company products and services.
• Understand customer requirements and provide relevant information.
• Follow up with leads and maintain accurate call records.
• Respond to customer questions professionally and escalate issues when required.
• Meet assigned daily and monthly performance targets.
• Maintain a professional and positive attitude during customer interactions.

Skills

Communication skills

Telephone etiquette

Self-motivation

Freshers welcome

Job description

We are looking for confident and motivated Outbound Calling Agents to join our night shift team in Lahore.

The selected candidates will be responsible for making outbound calls to prospective customers, understanding their requirements, providing relevant information about our products and services, and following up with leads.

This role is ideal for individuals who are confident communicators, comfortable speaking with customers over the phone, and motivated to achieve performance targets.

Key Responsibilities

• Make outbound calls to prospective customers and leads.
• Clearly and professionally communicate company products and services.
• Understand customer requirements and provide relevant information.
• Follow up with leads and maintain accurate call records.
• Respond to customer questions professionally and escalate issues when required.
• Meet assigned daily and monthly performance targets.
• Maintain a professional and positive attitude during customer interactions.

Requirements

• Good spoken English and strong communication skills.
• Confident and professional telephone manner.
• Basic computer and internet skills.
• Ability to work the 7:00 PM to 4:00 AM night shift.
• Self-motivated, punctual, and target-oriented.
• Previous call center, telesales, or customer service experience is preferred but not mandatory.
• Fresh candidates with good communication skills are encouraged to apply.

What We Offer

• Performance-based incentives.
• Training and on-the-job learning.
• Professional and supportive work environment.
• Opportunities for career growth.

Note: We need Freshers or Minor Experience person