Call Center Agent (Night Shift)

Bixisoft; Multan; On-site; PKR 669,600 - 892,800; Full time

Job summary

Bixisoft is hiring Call Center Agents in DHA Multan. The selected candidates will handle inbound and outbound calls, assist customers, and ensure satisfaction. Ideal candidates require excellent communication skills in English, basic computer literacy, and a positive attitude. Prior call center experience is advantageous. Shift timings are from 8:00 PM to 5:00 AM, with a salary range of PKR 60,000 to 80,000, offering a great opportunity in customer success.

Qualifications

• Excellent communication skills with a neutral accent.
• Basic proficiency in computer operations and typing.
• Strong problem-solving abilities and listening skills.

Responsibilities

• Handle inbound and outbound calls efficiently.
• Assist customers with queries and issues.
• Maintain professionalism in all interactions.
• Record and update customer information.
• Achieve performance targets and ensure satisfaction.

Skills

Excellent English communication with a neutral accent

Basic computer literacy and typing speed

Strong problem-solving skills

Positive attitude

Prior call center experience

Job description

We’re Hiring! Call Center Agents at BixiSoft Pvt. Ltd.

Location: DHA Multan (On-site)

Shift Timings: 8:00 PM – 5:00 AM

Salary Range: PKR 60,000 – 80,000

Apply Now: bixisoft.com/careers

Description

We are looking for energetic and customer‑focused Call Center Agents to join our growing team. The ideal candidate will handle inbound and outbound calls, assist clients with inquiries, and deliver exceptional service with a positive and professional attitude.

Responsibilities

• Handle inbound and outbound calls efficiently
• Assist customers with queries, issues, and information
• Maintain a positive and professional tone in all interactions
• Record and update call logs and customer information
• Achieve performance targets and ensure customer satisfaction

Required Skills

• Excellent English communication with a neutral accent
• Basic computer literacy and typing speed
• Strong problem‑solving and listening skills
• Positive attitude and team‑oriented mindset
• Prior call center experience is a plus

Join our energetic team and start your career in customer success! bixisoft.com/careers