Outbound Account Manager — Client Growth & Retention

Doo Prime Limited; Pakistan; On-site; PKR 279,000 - 502,000; Full time

Job summary

Doo Prime Limited is seeking a proactive telesales/account management professional to handle daily outbound calls and maintain strong client relationships. You will reactivate inactive clients, assist with account and platform inquiries, and promote campaigns to drive activity. Success hinges on meeting daily call targets and monthly KPIs.

The ideal candidate has experience in telesales or customer service, with excellent communication and telephone skills to engage clients effectively.

Qualifications

• Experience in telesales, account management or customer service is preferred.
• Strong communication and telephone skills.
• Able to handle daily outbound calling and meet targets.

Responsibilities

• Make daily outbound calls to assigned clients.
• Maintain client relationships and follow up regularly.
• Reactivate inactive clients and improve client retention.
• Assist clients with account, deposit, withdrawal and platform-related enquiries.
• Promote relevant campaigns and encourage client activity.
• Achieve daily call targets and monthly KPIs.

Skills

Telesales

Account management

Customer service

Communication skills

Telephone skills

Job description

Doo Prime Limited is seeking a proactive telesales/account management professional to handle daily outbound calls and maintain strong client relationships. You will reactivate inactive clients, assist with account and platform inquiries, and promote campaigns to drive activity. Success hinges on meeting daily call targets and monthly KPIs.

The ideal candidate has experience in telesales or customer service, with excellent communication and telephone skills to engage clients effectively.