Oracle FLEXCUBE Core Banking Functional Support Expert

Techsurge Private Limited

Karachi Division

On-site

PKR 1,800,000 - 3,000,000

Full time

4 days ago

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Job summary

Techsurge Private Limited is seeking an experienced Oracle FLEXCUBE Functional Support Consultant to provide Level 2 and Level 3 production support for Oracle FLEXCUBE On-Premise environments. The role involves parameterization, product configuration, issue resolution, and support across core banking modules.

You will coordinate with business users and technical teams, handle EOD/BOD processes, and participate in UAT and deployments.

Qualifications

Experience of 4–8 years in Oracle FLEXCUBE functional support.
Strong experience with Oracle FLEXCUBE On-Premise.
Expertise in FLEXCUBE parameterization and product setup.
Knowledge of core banking operations and banking products.
Experience in incident and problem management.
SQL knowledge for data validation and troubleshooting.
Experience supporting production environments.

Responsibilities

Provide day-to-day support for Oracle FLEXCUBE Core Banking applications.
Perform FLEXCUBE parameterization and product configuration.
Configure banking products, customer accounts, interest rules, charges, fees, limits, and entries.
Analyze and resolve production issues within SLAs.
Support EOD, BOD and periodic batch activities.
Perform impact analysis and testing for configuration changes.
Coordinate with business users, operations and technical teams for issue resolution.
Support change requests, enhancements and regulatory updates.
Prepare functional specifications and support documentation.
Participate in UAT and production deployments.
Conduct root cause analysis and provide recommendations for recurring issues.