Operations Support Intern

CrecenTech; Punjab; On-site; PKR 167,000 - 279,000; Part time

Job summary

CrecenTech Systems Pvt. Ltd. is seeking motivated, responsible interns for a three-month Operations Support Internship in Pakistan.

Fresh graduates will gain practical experience across Chat Support, Lead Generation, Online Research, Data Management, and Business Process Support. Interns will work under supervision, receive training, and contribute to daily operations, client communication, documentation, and workflow management.

Qualifications

• Bachelor's degree preferred.
• Fresh graduates encouraged to apply.
• Basic computer literacy; Microsoft Office and Google Workspace familiarity.
• Strong written and verbal communication skills.
• Basic understanding of online research and data management.
• Willingness to learn tools, systems, and processes.

Responsibilities

• Assist different teams within the Operations Department based on business requirements.
• Support Chat Support in handling customer inquiries and maintaining professional communication.
• Assist Lead Generation with prospect research and data collection.
• Conduct online research to gather and organize business information.
• Support daily operational activities and ensure tasks are completed on time.
• Maintain spreadsheets, databases, and internal records; prepare progress updates.

Skills

Communication skills

Organizational skills

Time management

Detail-oriented

Team collaboration

Education

Bachelor's degree in Business Administration/IT/Computer Science/Management

Job description

CrecenTech Systems Pvt. Ltd. is seeking motivated, responsible, and detail-oriented individuals for a three-month Operations Support Internship.

This internship is designed for fresh graduates who want to gain practical experience in different areas of business operations. Interns will have the opportunity to work with multiple teams within the Operations Department, including Chat Support, Lead Generation, Online Research, Data Management, and Business Process Support.

The role provides hands‑on exposure to day‑to‑day business activities, client communication, operational coordination, documentation, and workflow management. Interns will work under the supervision of experienced team members and receive guidance and training on assigned responsibilities.

Key Responsibilities:

• Assist different teams within the Operations Department based on business requirements.
• Support the Chat Support team in handling customer inquiries, responding to messages, and maintaining professional communication.
• Assist the Lead Generation team with prospect research, lead identification, data collection, and lead management.
• Conduct online research to gather, verify, and organize relevant business information.
• Support daily operational activities and ensure assigned tasks are completed accurately and on time.
• Maintain spreadsheets, databases, task trackers, and internal records.
• Prepare daily progress updates, reports, and task summaries.
• Assist with client follow‑ups, business documentation, and operational coordination.
• Support data entry, information verification, and document management.
• Help maintain business proposals, offers, workflow records, and other operational documents.
• Coordinate with different teams to ensure smooth execution of daily tasks.
• Monitor assigned activities, identify discrepancies, and report potential issues to supervisors.

Required Skills & Qualifications:

• Bachelor's degree in Business Administration, IT, Computer Science, Management, or a related field is preferred.
• Fresh graduates and entry‑level candidates are encouraged to apply.
• Basic computer literacy and familiarity with Microsoft Office and Google Workspace.
• Good written and verbal communication skills.
• Basic understanding of online research and data management.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively across multiple teams.
• Good time management and problem‑solving abilities.
• Willingness to learn new tools, systems, and business processes.
• Professional attitude and openness to feedback.
• Availability to work evening or night shifts.

Preferred Skills:

• Familiarity with customer support or live chat communication.
• Basic understanding of lead generation and prospect research.
• Knowledge of social media platforms and digital marketing.
• Experience with spreadsheets, data entry, or online research.
• Ability to manage multiple assignments efficiently.