Operations & Reporting Specialist

Abacus; Lahore; On-site; PKR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive Salary

Weekends OFF

Medical Insurance

US Public Holidays

Fixed US Timings(6pm-3am/7pm-4am)

Job summary

Abacus is seeking a detail-oriented Operations & Reporting Specialist in Lahore to join our team. The role focuses on processing operational data, maintaining records, and ensuring accuracy across complex processes.

The ideal candidate has strong numerical aptitude, excellent written communication, and the ability to learn and apply intricate rules quickly while staying under pressure and meeting deadlines. You will collaborate with stakeholders to resolve issues and drive data quality.

Qualifications

• Strong numerical aptitude and exceptional attention to detail.
• Analytical and problem-solving skills with a data-driven approach.
• Excellent written communication and ability to work with spreadsheets.

Responsibilities

• Review and process operational data accurately and efficiently.
• Analyze information and identify discrepancies or inconsistencies.
• Work extensively with spreadsheets and maintain accurate records.
• Follow and apply complex rules, guidelines, and processes.
• Investigate issues and use analytical problem-solving to determine solutions.
• Ensure accuracy and quality across tasks.
• Take ownership of responsibilities and meet deadlines.
• Manage multiple priorities in a fast-paced environment.
• Collaborate with team and stakeholders to resolve issues.
• Maintain confidentiality and accuracy of business and customer information.

Skills

Numerical aptitude

Attention to detail

Analytical

Problem-solving

Written communication

Spreadsheets

Rule-learning

Ownership

Under pressure

Team collaboration

Tools

Excel

Job description

We are looking for a detail-oriented and analytical Operations & Reporting Specialist to join our team. The ideal candidate should have strong numerical skills, excellent attention to detail, and the ability to work with complex processes and large sets of information.

Key Responsibilities:

• Review and process operational data accurately and efficiently.
• Analyze information and identify discrepancies or inconsistencies.
• Work extensively with spreadsheets and maintain accurate records.
• Follow and apply complex rules, guidelines, and processes.
• Investigate issues and use analytical problem-solving skills to determine appropriate solutions.
• Ensure accuracy and quality across assigned tasks.
• Take ownership of assigned responsibilities and meet deadlines.
• Manage multiple priorities effectively in a fast-paced environment.
• Collaborate with team members and relevant stakeholders to resolve operational issues.
• Maintain confidentiality and accuracy when handling business and customer-related information.

Requirements:

• Strong numerical aptitude.
• Exceptional attention to detail.
• Strong analytical and problem-solving skills.
• Excellent written communication skills.
• Comfortable working with spreadsheets and operational data.
• Ability to quickly learn and apply complex rules and processes.
• Sound judgment and a strong sense of ownership.
• Ability to work efficiently under pressure and meet deadlines.
• Collaborative and team-oriented mindset.

Preferred Experience:

• Previous experience in operations, customer service, billing, finance, data processing, or another detail-oriented role.
• Experience working with spreadsheets, data reconciliation, or reporting will be an advantage.

What we offer:

• Competitive Salary
• Weekends OFF
• Medical Insurance
• US Public Holidays
• Fixed US Timings(6pm-3am/7pm-4am)