Operations Executive

ChatPandas, Inc.; Lahore; On-site; PKR 781,000 - 893,000; Full time

Job summary

ChatPandas, Inc. is seeking an Operations Executive to manage day-to-day operational tasks, including workforce management, scheduling, and record-keeping. You will track project progress and coordinate staff, working closely with the Operations Manager and Associate Managers.

The role involves onsite work in Gulberg III, Lahore with an evening shift, 5 days per week. Salary ranges between PKR 70,000 and PKR 80,000 per month, with opportunities for process improvement and professional

Qualifications

• Experience in operations within a BPO or similar environment.
• Strong organizational and data analysis skills.
• Proactive problem-solving approach.
• Excellent communication and teamwork abilities.

Responsibilities

• Oversee workforce scheduling and evaluate staffing levels for operational efficiency.
• Support daily operations, monitor project progress, and elevate issues as needed.
• Maintain accurate, organized records and documentation.
• Collaborate with management and facilitate cross-team communication.
• Use data analysis to identify trends and propose process improvements.
• Engage in ongoing professional development.

Skills

Operations experience

Organizational skills

Data analysis

communication and teamwork

Job description

Job Overview:

As an Operations Executive at ChatPandas, you'll manage day-to-day operational tasks including workforce management, scheduling, and record-keeping. You'll track project progress and coordinate staff, working closely with the Operations Manager and Associate Managers.

Key Responsibilities:

• Oversee workforce scheduling and evaluate staffing levels for operational efficiency
• Support daily operations, monitor project progress, and elevate issues as needed
• Maintain accurate, organized records and documentation
• Collaborate with management and facilitate cross-team communication
• Use data analysis to identify trends and propose process improvements
• Engage in ongoing professional development

Required Qualifications:

• Experience in operations within a BPO or similar environment
• Strong organizational and data analysis skills
• Proactive problem-solving approach
• Excellent communication and teamwork abilities

Location: Onsite – Gulberg III, Lahore
Schedule: Evening shift, 5 days/week
Salary Range: PKR 70,000 – 80,000