Operations Executive

Game District; Lahore; On-site; PKR 1,339,000 - 2,009,000; Full time

Job summary

Game District in Gulberg, Lahore, is seeking an Operations Executive to manage studio operations across delivery, people and culture, workplace, project management and leadership support. You will establish efficient processes and SOPs, ensure smooth day-to-day operations, and build a team to take over these functions as the studio grows.

The ideal candidate has 3+ years of relevant experience in a tech, software, or gaming company, with strong organisational, communication, and problem-solving

Qualifications

• Must have 3+ years of experience in operations, admin, HR, or project management.
• Experience in a tech, software, or games company.
• Strong English communication, written and spoken.
• Organised, proactive, and firm on follow-ups.

Responsibilities

• Define studio operating rhythm with OKR cycles, leadership meetings and reviews.
• Own the SOP library and run monthly compliance audits.
• Ensure timely delivery of weekly executive reports.
• Lead Agile processes and sprint calendar across game teams.
• Manage onboarding, probation, exits, attendance and performance processes.
• Oversee finance reporting, budgets, reimbursements, and vendor relations.
• Maintain workspace environment and in-office activities.
• Support Studio Head with calendar management and cross-team liaison.
• Build and hand over an operations team with documented SOPs.

Skills

Operations management

Project management

HR coordination

Finance reporting

Communication skills

English proficiency

Tools

MS Office

Excel

Job description

Operations Executive

Experience: 3+ Years
Location: Gulberg 3, Lahore
Work Mode: On-site | Full-time

About the Role

We are looking for aOperations Executive to manage studio operations across delivery, people and culture, workplace, project management and leadership support. You will establish efficient processes and SOPs, ensure smooth day-to-day operations, and build a team to take over these functions as the studio grows. The ideal candidate has 3+ years of relevant experience in a tech, software, or gaming company, with strong organisational, communication, and problem-solving skills.

What You Will Do

Studio operating rhythm

• Run the studio calendar: OKR cycles, leadership meetings, and reviews
• Own theSOP library and run monthly compliance audits
• Make sure the weekly executive report lands on time and complete

Delivery operations

• Own the studio-wide Agile process and sprint calendar across game teams
• Run the release calendar so every build delivery has a date, an owner, and a go-live checklist
• Track sprint health and raise risks early, with options

People and culture

• Own onboarding, probation, exits, attendance, and performance processes
• Set up buddies and structured onboarding so new joiners feel part of the team from day one
• Run regular pulse checks and feedback channels, and act on what the team raises
• Spot morale and retention risks early and work with leads to fix them
• Plan team events, launch and milestone celebrations, and studio-wide gatherings
• Set up recognition for great work and for living the studio's values
• Keep internal communication clear: updates, wins, and changes shared on time

Finance operations

• Audit the monthly finance reports from Game District's finance team and resolve any gaps
• Maintain and improve the studio's finance reporting tools and dashboards
• Prepare monthly finance summaries for the Studio Head
• Track reimbursements, vendors, and subscriptions

Workplace

• Own the workspace environment and keep improving its layout, comfort, and feel
• Run regular in-office activities that make the studio a place people want to be
• Manage furniture, equipment, assets, and stationery
• Make sure every new joiner is fully set up on day one

Studio Head support and group liaison

• Manage the Studio Head's calendar, meeting prep, and follow-ups, and track leadership commitments to closure
• Act as the main contact with Game District's shared HR, Finance, Recruitment, and Admin teams, keeping studio work moving through them on time

Building the operations team

• Document each area as an SOP while you run it
• Hire, train, and hand over once each pipeline is stable

What Success Looks Like

• The operating, sprint, and release calendars run on time without the Studio Head chasing them
• Every core process (onboarding, reimbursements, finance review, events) has a written SOP in active use
• Game District's monthly finance reports are audited, and a summary reaches the Studio Head on a fixed date
• New joiners are fully set up and onboarded within their first week
• Team engagement is tracked through regular pulse checks and is trending up
• Your first internal operations hire is made, with a clean handover of their area

What You Bring

Must have

• 3+ years of experience in operations, admin, HR, or project management
• Experience in a tech, software, or games company
• Comfort handling HR, finance reporting, and admin work hands-on
• Organised, proactive, and firm on follow-ups
• Strong English communication, written and spoken

Nice to have

• Games industry experience
• Agile / Scrum experience across multiple teams
• Experience working with a parent company or shared services team
• Experience setting up SOPs or an operations function from scratch