Operation & Customer Support Executive

Dubizzle Labs; Lahore; Presencial; PKR 670.000 - 949.000; Jornada completa

Descripción de la vacante

Dubizzle Labs seeks an Operations & Customer Support Executive to support Dubizzle KSA operations from Lahore, Pakistan. You will manage ad postings, communicate with Arabic-speaking clients, and coordinate with internal teams to keep workflows smooth.

Ideal candidates have fluency in Arabic and English, strong communication skills, and a collaborative mindset. This on-site role offers growth in a dynamic marketplace.

Formación

• Fluency in Arabic (Speaking, Reading, and Writing) – Essential for seamless client communication.
• Proficiency in English (Speaking, Reading, and Writing).
• Strong communication and coordination skills to interact effectively with clients and internal teams.

Responsabilidades

• Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
• Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
• Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
• Record Keeping: Maintain accurate logs of client interactions for future reference.
• Internal Coordination: Work closely with internal teams to streamline operational workflows.

Conocimientos

Arabic fluency

English proficiency

Communication & coordination

Educación

Bachelor’s degree in a relevant field

Herramientas

Microsoft Excel

Office tools

Descripción del empleo

Dubizzle Labs is seeking Operations & Customer Support Executives to support our Dubizzle KSA operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.

Key Responsibilities:

• Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
• Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
• Customer Support: Address customer inquiries efficiently and escalates issues when necessary.
• Record Keeping: Maintain accurate logs of client interactions for future reference.
• Internal Coordination: Work closely with internal teams to streamline operational workflows.

Must-Have:

-Fluency in Arabic (Speaking, Reading, and Writing) – Essential for seamless client communication.
-Proficiency in English (Speaking, Reading, and Writing).
-Strong communication and coordination skills to interact effectively with clients and internal teams.

Good-to-Have:

Bachelor’s degree in a relevant field.
Experience with Microsoft Excel and Office tools.