Operation And Customer Support Executive

Dubizzle Labs; Lahore; Presencial; PKR 670.000 - 1.004.000; Jornada completa

Descripción de la vacante

Dubizzle Labs is seeking Operations & Customer Support Executives to support our Dubizzle KSA operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.

You will post ads, respond to inquiries in Arabic and English, maintain accurate logs of client interactions, and coordinate with internal teams to streamline workflows. Strong organizational and communication skills are essential for success in this role.

Formación

• Fluent in Arabic (speaking, reading, and writing).
• Proficient in English (speaking, reading, and writing).
• Strong communication and coordination skills for effective interaction with clients and internal teams.

Responsabilidades

• Ad Posting Management: Accurately handle ad postings for Dubizzle KSA and ensure compliance with guidelines.
• Client Communication: Engage with Arabic- and English-speaking clients via email, chat and calls to provide assistance and resolve queries.
• Record Keeping: Maintain accurate logs of client interactions for future reference.
• Internal Coordination: Work closely with internal teams to streamline operational workflows.

Conocimientos

Arabic fluency

English proficiency

Communication

Coordination

Educación

Bachelor’s degree

Herramientas

Microsoft Excel

Descripción del empleo

Job Description:

Dubizzle Labs is seeking Operations & Customer Support Executives to support our Dubizzle KSA operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.

Key Responsibilities

• Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
• Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
• Customer Support: Address customer inquiries efficiently and esc ... (cut) ...
• Record Keeping: Maintain accurate logs of client interactions for future reference.
• Internal Coordination: Work closely with internal teams to streamline operational workflows.

Requirements

Must-Have:

• Fluency in Arabic (Speaking, Reading, and Writing) – Essential for seamless client communication.
• Proficiency in English (Speaking, Reading, and Writing).
• Strong communication and coordination skills to interact effectively with clients and internal teams.

Good-to-Have

• Bachelor’s degree in a relevant field.
• Experience with Microsoft Excel and Office tools.