Onsite Commercial Operations Specialist

DigiHyre; Lahore; On-site; PKR 446,000 - 781,000; Full time

Job summary

DigiHyre in Lahore (Onsite) is seeking a Commercial Associate to manage customer orders and coordinate with factory, logistics and accounts to keep sales and dispatch operations running smoothly.

The role requires strong communication, external stakeholder management and the ability to handle customer queries efficiently. Reporting to the Director / Head of Ops, it is a full-time position in a fast-paced commercial environment.

Qualifications

• Bachelor's degree in Business Administration, Commerce, Marketing or related field.
• 1–3 years in commercial, sales operations or customer management (manufacturing or FMCG preferred).
• Strong communication and coordination skills.
• Excellent external stakeholder management and customer service orientation.
• Proficiency in MS Office (Excel, Word).
• Ability to multitask and work under pressure.
• Strong follow-up and problem-solving abilities.

Responsibilities

• Manage customer orders and coordinate with internal teams to ensure smooth sales and dispatch operations.
• Prepare and revise Sales Orders in coordination with parties and directors; ensure documentation is complete.
• Coordinate with dispatch to ensure proper loading, dispatch, and quick SO adjustments as needed.
• Build and maintain relationships with customers, transporters, vendors and external stakeholders; communicate order status and timelines.
• Work with Accounts for accurate invoicing and prepare daily/weekly dispatch and sales reports.

Skills

Strong communication

Coordination skills

Customer service orientation

Multitasking / under pressure

Follow-up / problem-solving

Education

Bachelor's degree in Business Administration, Commerce, Marketing or related field

Tools

MS Office

ERP systems

Job description

DigiHyre in Lahore (Onsite) is seeking a Commercial Associate to manage customer orders and coordinate with factory, logistics and accounts to keep sales and dispatch operations running smoothly.

The role requires strong communication, external stakeholder management and the ability to handle customer queries efficiently. Reporting to the Director / Head of Ops, it is a full-time position in a fast-paced commercial environment.