Online E‑Commerce Support Specialist

NextSolutions; Khanpur; On-site; PKR 3,958,196 - 4,741,135; Full time

Benefits offered by this job

Competitive salary of $1400 per month

Free visa and ticket provided

Opportunity for growth

Job summary

NextSolutions in Khanpur is seeking an Online Consultant responsible for providing excellent customer service to our e-commerce customers. You'll handle inquiries and resolve issues via email, chat, and social media while also monitoring product reviews.

This full-time role offers a competitive salary of $1400 per month, plus benefits like free visa and ticket for non-Khanpur citizens.

Qualifications

• High school diploma or equivalent; bachelor’s degree is a plus.
• Fluent in English (both written and verbal).
• Excellent communication skills, both written and verbal.

Responsibilities

• Respond to customer inquiries and complaints in a timely manner.
• Provide accurate information about products, services, and policies.
• Resolve product or service issues by investigating the problem.

Skills

Fluent in English

Excellent communication skills

Customer-oriented mindset

Strong problem-solving skills

Education

High school diploma or equivalent

Bachelor's degree

Job description

NextSolutions in Khanpur is seeking an Online Consultant responsible for providing excellent customer service to our e-commerce customers. You'll handle inquiries and resolve issues via email, chat, and social media while also monitoring product reviews.

This full-time role offers a competitive salary of $1400 per month, plus benefits like free visa and ticket for non-Khanpur citizens.