Online Customer Experience Specialist

JobCenter; Multan; On-site; PKR 4,806,380 - 5,757,093; Full time

Benefits offered by this job

Free visa and ticket for non-local candidates

Job summary

JobCenter in Multan is looking for an Online Consultant to enhance customer experiences. The role involves communicating with clients through various channels and assisting them with inquiries, orders, and feedback.

A bachelor’s degree in Marketing or Business Administration is essential, alongside proven customer service experience. Competitive compensation of $1700 per month is offered, including a free visa and ticket for non-local candidates.

Qualifications

• Proven experience as an Online Consultant or in a similar customer service role.
• Strong problem-solving skills with the ability to think outside the box.
• Ability to multitask and prioritize tasks effectively.

Responsibilities

• Communicate with clients through email, live chat, and social media.
• Answer client inquiries and provide accurate product information.
• Assist clients with placing orders and tracking shipments.

Skills

Excellent communication skills

Problem-solving skills

Customer-oriented mindset

Familiarity with social media platforms

Ability to multitask

Education

Bachelor's degree in Marketing or Business Administration

Job description

JobCenter in Multan is looking for an Online Consultant to enhance customer experiences. The role involves communicating with clients through various channels and assisting them with inquiries, orders, and feedback.

A bachelor’s degree in Marketing or Business Administration is essential, alongside proven customer service experience. Competitive compensation of $1700 per month is offered, including a free visa and ticket for non-local candidates.