Online consultant

JobCenter; Multan; On-site; PKR 4,806,380 - 5,757,093; Full time

Benefits offered by this job

Free visa and ticket for non-local candidates

Job summary

JobCenter in Multan is looking for an Online Consultant to enhance customer experiences. The role involves communicating with clients through various channels and assisting them with inquiries, orders, and feedback.

A bachelor’s degree in Marketing or Business Administration is essential, alongside proven customer service experience. Competitive compensation of $1700 per month is offered, including a free visa and ticket for non-local candidates.

Qualifications

• Proven experience as an Online Consultant or in a similar customer service role.
• Strong problem-solving skills with the ability to think outside the box.
• Ability to multitask and prioritize tasks effectively.

Responsibilities

• Communicate with clients through email, live chat, and social media.
• Answer client inquiries and provide accurate product information.
• Assist clients with placing orders and tracking shipments.

Skills

Excellent communication skills

Problem-solving skills

Customer-oriented mindset

Familiarity with social media platforms

Ability to multitask

Education

Bachelor's degree in Marketing or Business Administration

Job description

Responsibilities

• Communicate with online clients through various channels such as email, live chat, and social media.
• Answer client inquiries and provide accurate information about our products or services.
• Assist clients with placing orders, tracking shipments, and resolving any issues or concerns they may have.
• Build strong relationships with clients by understanding their needs and providing personalized solutions.
• Monitor online reviews and respond to any negative feedback in a timely manner.
• Collaborate with other departments to improve the overall customer experience.
• Stay updated on industry trends and competitors' strategies to provide valuable insights for business growth.

Requirements

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven experience as an Online Consultant or in a similar customer service role.
• Excellent communication skills both written and verbal.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong problem-solving skills with the ability to think outside the box.
• Familiarity with social media platforms and online communication tools.
• Customer-oriented mindset with a positive attitude.

Benefits & Compensation

• Salary: $1700 per month (without accommodation).
• Free visa and ticket for non-local candidates.

If you are passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. Join our dynamic team of professionals in Multan today.