Online consultant

SeaLink; Lahore; On-site; PKR 4,811,739 - 5,763,511; Full time

Job summary

SeaLink is hiring an enthusiastic Online Consultant to join our team in Lahore. You will provide excellent customer service and support to online clients by responding to inquiries, resolving issues, and maintaining satisfaction.

This role requires strong communication skills and the ability to multitask in a fast-paced environment. A competitive salary of $1700 per month is offered along with additional benefits. This is a great opportunity for individuals looking to start their career in online consulting.

Qualifications

• Excellent communication skills in English, both written and verbal.
• Ability to work flexible hours, including evenings and weekends if required.
• Positive attitude and eagerness to learn.

Responsibilities

• Respond to customer inquiries promptly and professionally.
• Provide accurate information about products or services.
• Resolve customer complaints in a timely manner.
• Maintain a high level of customer satisfaction.
• Keep accurate records of customer interactions.

Skills

Strong communication skills

Multitasking

Friendly and professional demeanor

Education

High school diploma or equivalent

Tools

Basic computer skills

Familiarity with social media

Job description

We are hiring an enthusiastic Online Consultant to join our team in Lahore. As an Online Consultant you will be responsible for providing excellent customer service and support to our online clients. Your main duties will include responding to customer inquiries and resolving any issues they may have through various communication channels such as email, chat and social media.

To excel in this role you must possess strong communication skills and have a friendly and professional demeanor. You should also be able to multitask and work efficiently in a fast-paced environment. Prior experience in customer service or online consulting is preferred but not required as training will be provided.

Responsibilities

• Respond to customer inquiries promptly and professionally.
• Provide accurate information about our products or services.
• Resolve any customer complaints or issues in a timely manner.
• Maintain a high level of customer satisfaction by going above and beyond expectations.
• Keep accurate records of all interactions with customers.
• Collaborate with other team members to improve overall customer experience.

Requirements

• High school diploma or equivalent.
• Excellent communication skills in English both written and verbal.
• Basic computer skills and familiarity with social media platforms.
• Ability to work flexible hours including evenings and weekends if required.
• Positive attitude and eagerness to learn.

If you are passionate about helping people and enjoy working in a dynamic environment we would love to hear from you. This is a great opportunity for individuals without prior experience looking to start their career in online consulting.

We offer a competitive salary of $1700 per month along with other benefits. Apply now and become a valuable member of our team.