Online Customer Advisor & Promotion Specialist

Oasis Wellness Oman; Lahore; On-site; PKR 2,633,000 - 3,562,000; Full time

Job summary

Oasis Wellness Oman is seeking an Online Consultant to provide online support and advice to clients from our Lahore team. The role involves handling inquiries via chat, email, or phone, and guiding clients through our services and platforms.

You will promote our services on social media and collaborate with the team to ensure high-quality customer care. The position requires a marketing/business background and strong English communication skills.

Qualifications

• Bachelor's degree in Marketing/Business Administration or related field preferred.
• Excellent communication skills in English both written and verbal.
• Proficient in using social media platforms such as Facebook, Instagram and Twitter.
• Basic knowledge of marketing principles and techniques.
• Ability to work independently as well as within a team environment.

Responsibilities

• Responding to client inquiries and concerns via chat, email or phone.
• Providing accurate and timely information about our services and products.
• Assisting clients in navigating our website and online platforms.
• Promoting our services and products through various social media channels.
• Collaborating with other team members to ensure excellent customer service is provided at all times.

Skills

Communication skills

Social media proficiency

Customer service mindset

Teamwork

Independent working

Education

Bachelor's degree in Marketing/Business Administration or related field

Tools

Facebook

Instagram

Twitter

Job description

Oasis Wellness Oman is seeking an Online Consultant to provide online support and advice to clients from our Lahore team. The role involves handling inquiries via chat, email, or phone, and guiding clients through our services and platforms.

You will promote our services on social media and collaborate with the team to ensure high-quality customer care. The position requires a marketing/business background and strong English communication skills.