Online Consultant - Multan, Pakistan

PrimeDefense USA; Multan; Remote; PKR 4,214,000 - 5,047,000; Full time

Job summary

PrimeDefense USA is seeking an Online Consultant in Multan, Pakistan to provide professional online advisory services to clients. You will communicate via email, chat, and video calls, assess client needs, and deliver tailored solutions.

The role requires 2+ years in online consultation or customer service, excellent English communication, and strong problem-solving in a fast-paced team environment. Visa support and growth opportunities are highlighted.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Minimum 2 years of online consultation or customer service experience.
• Excellent English communication skills (written and verbal).
• Strong problem-solving ability with creativity.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficient in using various online communication tools.

Responsibilities

• Communicate with clients via email, chat, and video conferencing.
• Understand client needs and provide tailored solutions.
• Conduct research and provide accurate advice.
• Build and maintain relationships with clients through regular communication.
• Handle client inquiries and complaints professionally.
• Collaborate with team to ensure quality service delivery.
• Stay updated with industry trends and best practices.

Skills

Online consult exp

Customer service

English fluency

Problem solving

Independent work

Team player

Online tools

Education

Bachelor's degree in Business Admin

Tools

Email

Chat

Video conferencing

Job description

Online Consultant - Multan, Pakistan

We are seeking a highly motivated and skilled Online Consultant to join our team in Multan, Pakistan. As an Online Consultant, you will be responsible for providing professional and efficient online consulting services to our clients.

Key Responsibilities:

• Communicate with clients through various online platforms such as email, chat, and video conferencing.
• Understand client needs and provide tailored solutions to meet their requirements.
• Conduct research and gather information to provide accurate and up-to-date advice.
• Build and maintain strong relationships with clients through regular communication.
• Handle client inquiries and complaints in a timely and professional manner.
• Collaborate with other team members to ensure quality service delivery.
• Keep up-to-date with industry trends and best practices.

Requirements:

• Bachelor's degree in Business Administration or related field.
• Minimum of 2 years of experience in online consultation or customer service role.
• Excellent communication skills in English, both written and verbal.
• Strong problem-solving skills with the ability to think creatively.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficient in using various online communication tools.

We offer a competitive salary of 1500$ per month along with other benefits. This is an excellent opportunity for someone who is looking for growth and development in their career. If you are passionate about providing exceptional online consulting services, then we would love to hear from you! Own visa candidates preferred.